Technical Support Engineer
Luxoft • toronto, on, Canada
Il y a 18 heures
Description de poste
Project description
Applying to the position, you may join one of the most respected and fastest growing institutional investors in the world. Our client is a professional investment management organization that globally invests the funds to ensure long-term sustainability. The company invests in all major asset classes, including public equity, private equity, real estate, infrastructure and fixed-income instruments.Client attracts and selects high-calibre individuals from top-tier institutions around the globe. Join our team and look forward to:
- Diverse and inspiring colleagues and approachable leaders
- Stimulating work in a fast-paced, intellectually challenging environment
- Accelerated exposure and responsibility
- Global career development opportunities
- Being motivated every day by important social purpose and unshakable principles
- A deeply rooted culture of Integrity, Partnership and High Performance
Responsibilities
- Technical support role for the platform:
- Deal with L1/L2 tickets
- Escalate to L3 in case of a need
- Collaborate with different stakeholders
- Investigate and provide comprehensive details for quick resolution
SKILLS
Must have
- Git (GitHub)
- Linux administration and troubleshooting skills
- Zabbix monitoring platform
- ITIL - incident and change management (ServiceNow)
Nice to have
- Python (basic-intermediate)
- Artifactory
- Atlassian tools (Jira, Wiki) - both as user and as administrator
- Terraform
- Scripting languages (bash, PowerShell)
- IBM developer platforms (DataStage, UrbanCode, WebMQ)
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