Membership Sales Service Representative

Deliver YMCA customer service and sales support in Collingwood, processing transactions accurately while helping members understand available programs and services.

At YMCA of Simcoe/Muskoka Collingwood, Membership Sales and Service staff achieve targets and support members, facility users, and program participants. You will respond to inquiries, explore customer needs, and maintain a welcoming service area. The role requires computer literacy, strong oral communication, and current CPR and First Aid.

Key Responsibilities:

• Deliver exceptional customer service according to YMCA standards
• Achieve sales targets defined by the supervisor
• Process transactions accurately, efficiently, and on time
• Explain YMCA programs and services clearly
• Maintain a clean, safe, organized service area

Requirements:

• Proven customer service experience
• Computer literacy and excellent oral communication skills
• Adult Engagement and IC Level 1 Certification
• Emergency training with current CPR and First Aid
• Flexible availability for evenings and weekends

Bring customer service, sales, transaction accuracy, and program knowledge to YMCA membership support in Collingwood.

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