Business Technology Analyst at Tru Cooperative Bank

Become a vital part of Tru Cooperative Bank as a Business Technology Analyst. This role focuses on technical support, system maintenance, and IT troubleshooting to enhance organizational efficiency.
Tru Cooperative Bank is seeking a Business Technology Analyst to provide essential technical support to internal customers. You will work on system troubleshooting, installation, and configuration while ensuring all operational procedures are compliant with established standards. Strong communication skills and a positive attitude are key components of success in this role.
Key Responsibilities:
• Troubleshoot and resolve technical issues for staff
• Carry out installation and configuration of IT equipment
• Maintain daily operational routines for system optimization
• Develop and document IT processes and procedures
• Provide on-call support and travel as needed
Requirements:
• 2-year diploma in Computer Science or IT
• Technical certification (e.g., MCSA) required
• 3 years of IT experience, including service desk
• Background in Windows 11 and Microsoft Active Directory
• Familiarity with Office 365 and Microsoft Teams
Contribute your technical expertise and problem-solving skills to support the IT operations at Tru Cooperative Bank.
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