Sales Coordinator – Plumbing and Construction

Tasks

• Coordinate activities between inside sales staff, outside sales representatives and the company’s various departments.
• Act as the main point of contact between sales, production, distribution, logistics and administration.
• Respond to customer inquiries and provide prompt, professional service.
• Receive, process and follow up on orders.
• Verify pricing, quantities, lead times and terms of sale.
• Prepare and send quotations to customers.
• Assist outside sales representatives with their day-to-day needs.
• Follow up on orders to ensure deadlines are met.
• Update customer records and price lists.
• Prepare various sales reports.
• Collaborate on the development of the transactional website.
• Participate in the creation and updating of promotional materials and sales tools.
• Contribute to marketing initiatives and the company’s visibility.
• Participate in the continuous improvement of departmental processes.
• Perform any other related duties

Advantages

• Competitive annual salary.
• Permanent position with a growing company.
• Opportunity to contribute directly to the development of sales and key accounts.
• Collaborative work environment where your input and ideas will be valued.
• 3 weeks of vacation.
• 5 sick days per year.
• Group insurance.
• Deferred Profit Sharing Plan (DPSP) with employer contributions.
• Diverse role combining sales, customer service, coordination and marketing.
• Involvement in strategic projects and continuous improvement initiatives.

Job requirements

• Experience in sales coordination, inside sales, or B2B customer service, ideally managing key accounts.
• Experience in the plumbing, construction, or specialized product distribution industry.
• Experience preparing quotations and managing high-volume order processing and follow-up.
• Experience preparing quotations and following up on orders.
• Excellent proficiency with the Microsoft Office suite.
• Experience with an ERP system, such as Neova or a similar platform, an asset.
• Excellent communication and customer service skills.
• Strong organizational skills and the ability to manage multiple priorities simultaneously.
• Team player with the ability to work independently.