Property Administrator

THE ROLE

STRIVE is collaborating with a prominent global commercial real estate firm to recruit a Property Administrator for one of their towers in Burnaby (Metrotown). The successful candidate will enjoy interacting with a variety of individuals. You will bring outstanding interpersonal skills, attention to detail, and a positive demeanor.

As a Property Administrator you will report to the General Manager.

This position is fully on-site, Monday to Friday 8am-4pm (37.5 hours/week)

RESPONSIBILITIES

• Respond to general day-to-day inquiries from tenants, service providers and contractors, and redirect specific issues to the appropriate staff member for action and resolution.
• Track and distribute lease documents, update the tenant contact list, and prepare welcome packages for new tenants.
• Prepare tenant notices and general correspondence for the Property Manager. Assist the operations department with drafting notices and other correspondence for the Property Manager’s approval.
• Assist the Property Manager with obtaining supplier and contractor quotations and tracking contract renewal dates.
• Issue, maintain and track purchase orders as required.
• Assist with the preparation of seasonal work contracts (landscaping, snow removal, .
• Attend and actively participate in staff meetings.
• Review and code invoices.
• Track and coordinate all tenant chargebacks with accounting.
• Prepare monthly property management reports for clients as directed by the Property Manager.
• Maintain the portfolio utility meter database and tenant utility consumption as needed.
• In conjunction with the Property Accountants, assist with monthly accounts receivable analysis, including monitoring rental arrears, preparing notifications, demand, and default notices, and following up with tenants to ensure timely payment of monthly rent, as directed by the Property Manager.
• Track Facility Services staff work hours monthly and verify the accuracy of payroll chargebacks from the head office. Make any necessary corrections and provide back-up for any discrepancies.
• Coordinate all tenant and building signage with the assistance of the Property Manager.
• Assist with the arrangement and coordination of special projects.
• Other duties as required.

QUALIFICATIONS & EXPERIENCE

• Minimum of 1 year experience in a similar role within commercial real estate.
• Strong decision-making capabilities to provide high-level service to tenants needs.
• Excellent customer service skills, proactive, results-oriented, and resourceful.
• Ability to meet deadlines without compromising accuracy, excellent product quality and attention to detail.
• Familiarity with Yardi real estate software.
• Accounts payable – processing invoices (coding, entering, and checking for accuracy).
• Accounts receivable – rent collections.