Customer service representative supervisor
Ralph mackay's Auto repair • Riverview, NB, Canada
Il y a 1 jour
Type de contrat
- Permanent
Description de poste
- Education:
- Expérience:
Education
- College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
Work setting
- Willing to relocate
Tasks
- Co-ordinate activities with other work units or departments
- Establish work schedules and procedures
- Identify workers' training needs
- Prepare and submit reports
- Train staff/workers in job duties, safety procedures and company policies
- Perform same duties as workers supervised
- Co-ordinate, assign and review work
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
Computer and technology knowledge
- MS Office
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Large workload
- Tight deadlines
- Work under pressure
Personal suitability
- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Interpersonal awareness
- Judgement
- Organized
- Reliability
- Team player
Experience
- 1 year to less than 2 years
Employment terms options
- Flexible hours
- Morning
- Day
Support for newcomers and refugees
- Does not require Canadian work experience
Support for youths
- Offers on-the-job training tailored to youth
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 30 to 40 hours per week