Parts Manager

PARTS MANAGER

Maxim Truck & Trailer
13240 170th St. N.W.
Edmonton, AB T5V 1M7

Do you have technical knowledge of heavy duty truck and trailer parts? Maxim is currently seeking a PARTS MANAGER. The successful candidate will lead a team who ensures customer satisfaction while building long-term relationships with parts suppliers.

Responsibilities:

• Meets or exceed monthly sales and gross profit budgets for department.
• Manage parts counter internal and external sales
• Monitors controllable expenses for the branch including:
• Ensures inventory loss /gain is less than 2% for the branch.
• Freight, parts supplies, and warranty write-offs etc. are maintained to established budgets.
• Answers internal and external inquiries regarding new products and price discrepancies, and sells parts to new and existing customers which includes cold calling and regular follow-up.
• Ensures inventory levels are controlled, core inventory does not exceed budgeted amount, and ensures cores are managed to maximize credits and eligibility.
• Oversees daily operations of branch including maintaining store and parts displays and surveying competition products and pricing.
• Supervises staff following Maxim’s Leadership principles. This includes:
• Hiring the right staff and retaining them
• Moving those staff to high performance by ensuring they have the correct skills and knowledge; communicating including providing standards and measuring performance and providing feedback; rewarding and creating the work environment to make them the most productive.

Qualifications

• 5+ years’ experience and excellent knowledge of heavy-duty truck and trailer Parts Counter or Outside Parts Sales
• Customer service focus
• Ability to communicate effectively with varying levels of people
• Ability to build relationships and negotiate with customers
• Organized, sets priorities, meets deadlines
• Ability to make timely and accurate decisions
• Strong numbers orientation and shows attention to detail
• Proficient in MS Word/Excel, email, internet, keyboarding
• Supervisory experience of 1 or more employees or an ability to develop leadership capabilities

Why choose Maxim?

• A competitive salary
• Educational assistance plan
• Opportunities for advancement
• Strong team environment
• Support of a national company

More about us:

We provide quality transportation equipment, parts, and service to our customers. Headquartered in Winnipeg, Manitoba, we are a full service truck and trailer equipment dealer with 16 locations from Vancouver to Montreal. We are proud to be a Canadian company with 450 employees in business for over 40 years.