Order Management & Billing Administrator

Job Description

Order Management & Billing Administrator

Bring your organizational strengths and communication skills to the printing sector for our client. This part-time opportunity offers a dynamic environment where you can collaborate with customers and different teams, contribute to effective operations, and play an active role in delivering a positive customer experience.

What is in it for you:

• Hourly salary of $26.44.

• 12-month contract with the potential for permanent employment.

• Part-time schedule of 20-25 hours per week, at 7.5 hours per day.

• Possibility of additional hours during some weeks.

• Weekday schedule from 8:00 am to 4:30 pm.

• Training schedule of 5 days per week.

• After training, schedule of 3 days per week, Monday, Wednesday, and Friday.

• On-site position in Windsor, Ontario.

Responsibilities:

• Facilitate, coordinate, and administer customer orders from order signing through the initial invoicing of the contract.

• Ensure orders signed by customers meet company guidelines and that initial invoices are accurate.

• Support sales teams in submitting legally valid orders that meet company and customer requirements.

• Ensure internal control requirements and revenue recognition rules are enforced.

• Enter equipment orders into the computer system.

• Interface with supply and logistics teams to ensure equipment order validity and availability.

• Coordinate equipment and supply deliveries with external carriers to meet negotiated customer requirements.

• Communicate with external customers, Sales, Customer Service, Equipment and Supply teams, Distribution Centers, Customer Administration, and external equipment delivery suppliers.

• Provide process enquiry support to Sales and Services personnel, Customer Administration, and Head Office co-suppliers.

• Assist with the management of various reports.

• Manage invoice submissions and purchase order creation and review.

• Support customer communication related to billing and invoices by email.

• Establish customer satisfaction with each transaction.

What you will need to succeed:

Required qualifications

• Bachelor’s degree.

• Strong computer skills, including Windows and related applications.

• Strong Microsoft Excel skills.

Soft skills

• Ability to manage multiple priorities simultaneously with a sense of urgency.

• Excellent organizational skills and keen attention to detail.

• Ability to learn quickly, retain information, and apply acquired knowledge.

• Superior interpersonal and communication skills.

• Self-starter attitude.

• Ability to work independently in high-pressure situations.

Why Recruit Action?

Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach. As part of the screening process, some applications may be reviewed using artificial intelligence tools. Only candidates who meet the hiring criteria will be contacted.