Business Operations Manager

Are you the person who keeps the business side of a company running smoothly, so leadership can focus on growth? We are looking for a Business Operations Manager to take ownership of the "back end" for our client, a small, but successful multi-million dollar marketing company in the promotional products space that is growing quickly.

Reporting directly to the CEO, you will own the company's bookkeeping, reconciliations, and administrative operations. This is a role for a capable, self-directed professional who wants a real seat at the table and the chance to grow with a business that is scaling quickly.

Position details

• Salary: $70,000–$80,000 per year, based on abilities and credentials, plus an annual bonus.
  
• Schedule: Full-time, Monday to Friday, 8:30 a.m.–5:00 p.m.
  
• Location: Remote, with a weekly in-person meeting at the company's Burlington location. Candidates must live within approximately a 30-minute drive of Burlington.
  

Key responsibilities

Financial administration

• Own full-cycle bookkeeping in Quickbooks, including accounts receivables and accounts payable.
  
• Complete bank, credit card, and account reconciliations accurately and on schedule.
  
• Track expenses, cross-check invoices, and keep the books clean and current.
  
• Prepare payroll and support month-end processes and financial reporting.
  
• Serve as the main point of contact for the external accountant.
  
• Provide the CEO with clear, timely information on the company's financial position.
  

Business operations and administration

• Manage the administrative side of the business so the CEO and sales team can focus on clients and growth.
  
• Support client orders and branded merchandise projects, helping ensure they are completed accurately and on time.
  
• Coordinate meetings, schedules, and vendor relationships.
  
• Maintain organized electronic records and handle sensitive information with discretion.
  
• Identify and implement systems and processes as the company grows.
  
• Take on new responsibilities as the business scales.
  

Requirements

• Post-secondary education in accounting, business, or a related field; an accounting designation or bookkeeping certificate is a strong asset.
  
• 5+ years of experience in bookkeeping, accounting, or office/operations management, ideally in a small business where you own the function end to end.
  
• Advanced Quickbooks skills is required. You can run the books with minimal supervision.
  
• Proven experience with account reconciliations, AR/AP, and payroll.
  
• Strong computer skills, including advanced Excel and proficiency in Word, Outlook, and PowerPoint.
  
• Comfortable working remotely and independently, managing your own priorities and deadlines.
  
• Excellent written and verbal English communication skills.
  
• Strong organizational skills and attention to detail.
  
• A proactive, ownership-driven approach. You see what needs doing and get it done.
  
• Experience in the promotional products, branded merchandise, marketing, print, or fulfillment industry is an asset.
  
• Must live within approximately 30 minutes of Burlington.
  

Benefits

• Competitive annual salary of $70,000-$80,000, plus an annual bonus.
  
• Three weeks of vacation.
  
• Remote work, with a weekly in-person meeting.
  
• Report directly to the CEO and grow with a multi-million-dollar company on a strong growth trajectory.
  

Other companies may call this role

Operations Manager • Office and Finance Manager • Senior Bookkeeper • Business Manager • Finance and Administration Manager • Office Manager

If you can run the back end of a growing business, know Quickbooks inside and out, and want a role where your work directly supports the company's growth, this could be the role for you. Click Apply to learn more.

We may use artificial intelligence during certain parts of the recruitment process to screen, assess, or select applicants. Accommodation is available upon request for applicants with disabilities throughout the recruitment process. We thank everyone who applies. We are committed to communicating quickly, often, and well, and all applicants will be contacted within five business days. No phone calls, please. IND1