Sales Manager, Star Building Materials

Job Overview

Reporting to the Director, Branch Operations, as the Sales Manager, you analyze the marketplace to develop sales targets and tactics; and effectively coach and lead the Sales force in achieving the assigned targets. You ensure excellent customer experiences are delivered to consistently meet or exceed customer expectations.

Your day-to-day responsibilities will include:

• Hiring, developing, supervising, and providing guidance to employees within the Sales department.
• Monitoring the marketplace and competitor activities to develop effective sales tactics and campaigns.
• Overseeing internal and external sales functions. Generating and reviewing quotes, estimates, agreements and contracts, addressing client inquiries and concerns in a professional and timely manner to foster positive relations.
• Processing and reviewing customer orders for accuracy, ensuring excellent customer service is provided across the department.
• Identifying ways to continuously improve programs and processes related to sales and customer service.
• Monitoring order and project progress, maintaining an updated records management.
• Updating and maintaining homebuilders' standard model specifications and pricing.

As our ideal candidate, you are…

• A strong communicator; you clearly express your thoughts in conversation as well as write and present in a persuasive and influencing manner.
• An active listener; you seek to understand and listen to others in a non-judgmental way.
• A creative problem solver; you think outside the box for solutions without fear of failure.
• Mindful; you respect diversity and deal with sensitive situations in high standards of integrity.
• Excellent service oriented; you handle relations with customers, internal and external parties with tact and diplomacy.
• A leader; you attract, retain, develop or improve the skills of others through effective coaching and guidance.

Essential Requirements

• Bachelor’s Degree or Diploma in Commerce, Retail, or equivalent.
• Minimum 3 years of sales experience in a managerial position.
• Proficient in Microsoft Office Programs (Outlook, Word, Excel, Teams, SharePoint and PowerPoint).
• Valid driver’s licence and access to a reliable vehicle.
• Satisfactory verification of criminal record check.

Preferred Qualifications

• Understanding of light frame (wood) construction is preferred.
• Previous experience in a Sales role within the Building Materials, Manufacturing or New Homes Sales industry is a strong asset.

What We Value

• Creating trusting and successful working relationships.
• Setting clear, measurable and achievable goals.
• Cooperating with team members in an open, positive and respectful manner.
• Taking responsibility for the outcomes of decisions and actions.
• Consistently meeting customer expectations.
• Staying current on technical job skills.

Working Conditions

Primarily works in an office setting during regular business hours. Travel to site and overtime may occasionally be required.