Payroll and Benefits Specialist

Internal/External

JOB POSTING

# 1036

Payroll and Benefits Specialist

We are presently accepting applications from qualified individuals to fill the following positions:

Payroll and Benefits Specialist

Full-Time | 1.0 FTE | Non-Union

Base Location: Brantford or Simcoe, Ontario

Start Date: ASAP

Hours of Work: 37.5 hours/week

Salary Range: $31.16-$37.28/hour

Join Our CMHA BHN Team

We are looking for an experienced Payroll and Benefits Specialist who takes pride in accuracy, enjoys solving problems, and understands the importance of getting payroll right, every time.

This is an excellent opportunity for a detail-oriented payroll professional who enjoys both independent responsibility and working collaboratively as part of a People and Culture team. In this role, you will take primary responsibility for the accurate and timely administration of our bi-weekly payroll while also supporting employee benefits, pension programs, disability and workplace injury administration, and workforce reporting.

About CMHA Brant Haldimand Norfolk: CMHA Brant Haldimand Norfolk (CMHA BHN) Branch is a charitable, non-profit agency contributing to the mental well-being of the community through education and support services to all persons 16 years of age and over with mental illness, mental disorders and their families in a safe, discrimination free environment.

The staff of CMHA Brant Haldimand Norfolk Branch is comprised of a team of dedicated mental health professionals, with appropriate educational qualifications and experience working with the seriously mentally ill.

Location: This position will be based at our Brantford or Simcoe Ontario office location.

What You'll Do

As our Payroll and Benefits Specialist, you will:

• Independently coordinate and process accurate and timely bi-weekly payroll using ADP Workforce Now.
• Review and validate payroll inputs, employee changes, time and attendance information, earnings, deductions and supporting documentation.
• Complete payroll reconciliations, post-payroll audits and year-end activities, including Records of Employment (ROEs), T4s, taxable benefits and statutory deductions.
• Investigate and resolve payroll discrepancies and employee payroll inquiries.
• Administer employee group benefits and pension programs, including enrolments, changes, terminations, reconciliations and employee inquiries.
• Liaise with benefit carriers, pension administrators, brokers and other external providers.
• Coordinate the administrative components of disability, workplace injury and illness-related claims, including applicable payroll and benefit adjustments.
• Support WSIB, leave, accommodation and return-to-work administration in collaboration with the Manager, People and Culture.
• Interpret and apply payroll-related provisions of collective agreements, employment requirements and organizational policies.
• Prepare payroll and workforce reports and provide accurate information to support People and Culture, Finance and organizational decision-making.
• Maintain strong payroll controls, accurate records and the highest standards of confidentiality and data integrity.
• Identify opportunities to improve payroll, benefits and administrative processes through increased accuracy, efficiency and automation.

What You Bring

Education and Professional Qualifications

• Post-secondary education in Payroll Administration, Accounting, Business Administration, Human Resources Management, or a related discipline, or an equivalent combination of education and progressively responsible payroll experience.
• Payroll Compliance Professional (PCP) designation is strongly preferred. Candidates actively working toward their PCP may also be considered.
• Additional education or certification in benefits, pension or disability management is considered an asset.

Experience

You will ideally bring:

• A minimum of three years of progressively responsible payroll experience, including direct responsibility for end-to-end payroll processing.
• A minimum of two years of experience with ADP Workforce Now, or an equivalent payroll/HRIS system.
• Demonstrated experience with payroll reconciliation, year-end processing, ROEs, taxable benefits and statutory deductions.
• Experience administering employee benefit plans and pension or retirement programs.
• Intermediate to advanced Microsoft Excel skills, including the ability to analyze, reconcile and validate payroll and workforce data.
• Experience with disability, WSIB, workplace injury or claims administration is strongly preferred.
• Experience interpreting collective agreement provisions or working within a unionized environment is preferred.
• Experience within healthcare, community mental health or the not-for-profit sector is considered an asset.

You'll Be Successful in This Role If You:

• Have an exceptional eye for detail and take personal accountability for accuracy.
• Can independently manage a payroll cycle and meet firm deadlines.
• Enjoy investigating discrepancies and figuring out why something doesn't balance.
• Can explain payroll and benefit information clearly and respectfully to employees.
• Know how to manage confidential and sensitive information with discretion.
• Are comfortable balancing multiple deadlines and changing priorities.
• Build positive working relationships with employees, leaders and external partners.
• Know when to independently resolve an issue and when something needs to be escalated.
• Look for better, more efficient ways of doing things rather than simply accepting "the way we've always done it."
• Value a respectful, inclusive, accessible and collaborative workplace.

Why This Role Matters

Payroll is more than a transaction. Employees rely on it being accurate, timely and dependable.

The Payroll and Benefits Specialist plays an important role in creating that trust while helping employees navigate benefits, pension and related processes throughout their employment. The position also provides reliable payroll and workforce information that supports sound organizational decision-making.

This role is well suited to someone who enjoys combining technical payroll expertise, employee service, problem-solving and continuous improvement in a position where accuracy and discretion genuinely matter.

Working With Us

This is a primarily office-based position, with occasional travel between organizational locations. The role involves regular interaction with employees and leaders and requires the ability to manage competing priorities while protecting highly confidential employee and organizational information.

Position: Payroll and Benefits Specialist
Status: Full-Time, 1.0 FTE
Employment Group: Non-Union
Reports To: Manager, People and Culture

Hours of Work: shifts are typically 7.5 hours daily, Monday to Friday.

Benefits and Pension:

At CMHA BHN, we are committed to supporting the health, well-being, and work-life balance of our employees. Our total rewards package includes:

• Comprehensive Benefits Package: Extended health, dental, and vision benefits.
• Healthcare Spending Account: $500 per year to provide additional flexibility for eligible health-related expenses.
• Pension & Retirement Security: Participation in the Healthcare of Ontario Pension Plan (HOOPP), helping employees build toward long-term financial security.
• Vacation & Personal Time: A minimum of three weeks of paid vacation, plus 30 hours of wellness time and 22.5 hours of personal time each year.
• Paid Sick Time: 84 hours of Paid Sick Time to support employees when they need time away for health-related reasons.
• Statutory Holidays: Observation of 14 statutory holidays annually.
• Work-Life Balance: Flexible hours, including some evening and weekend work to meet donor and operational needs.
• Hybrid Work: The opportunity to work from home one day per week, supporting flexibility while maintaining connection with the team and organization.

To learn more about CMHA BHN, visit: www.bhn.cmha.ca

How to Apply

Please submit your resume and cover letter outlining your payroll experience and qualifications by November 2, 2026, at 4:30pm by clicking on the Apply button.

We thank all applicants; however, only those being considered for an interview will be contacted. CMHA BHN is an equal opportunity employer, and we value the importance of diversity and dignity in the workplace. We are committed to developing inclusive, barrier-free recruitment and selection processes and work environments. We strongly encourage applications from Indigenous peoples (First Nations, Métis, and Inuit), racialized persons, 2SLGBTQIA+ individuals, persons with disabilities, and women. We welcome applicants of all intersecting identities and experiences. If you are contacted by CMHA BHN regarding a job opportunity, please advise prior to the interview if you require accommodation, and we will work with you to make appropriate arrangements.

Compensation details: 31.16-37.28 Hourly Wage

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