Mobile Coordinator.

Overview

Job Skills / Requirements

The Mobile Coordinator’s primary job is to support the Mobile Manager and ensure the Mobile Department staff’s needs are met through oversight and training.

What We Offer

• Competitive wages (based on site rate)
• Uniforms provided at no cost
• Development and training through Paladin’s Learning Management System
• Opportunities for career growth in the field or corporate
• May be eligible for extended health and dental benefits
• Employee and Family Assistance Program
• Exclusive discounts with company partners

Overview of Responsibilities

• Provide direction, motivation, and ongoing training to all Mobile Officers by setting positive examples and setting goals
• Provide ongoing documented critical feedback and coaching to the Mobile Officers where necessary
• Create and maintain positive morale within the organization focused on building a team environment and inclusive culture
• Ability to develop and maintain strong relationships with Mobile Officers
• Ensures that all Mobile Officers have received full training including online courses, orientation, and field training, and it is properly documented
• Recognize exceptional performance of any Mobile Officers and issue accolades where due
• In coordination with the Mobile Manager, create and conduct yearly probationary reviews
• Frequent communication with People & Culture team to ensure that Mobile Department staffing needs are always met to avoid excessive overtime costs and business continuity
• Conducts interviews with potential new staff to ensure they are a strong fit for the team and have appropriate availability
• Schedules all Mobile Officers based on their availability via scheduling software
• Willingness and ability to perform a mobile patrol, alarm, or entire shift if deemed necessary
• Remain available after-hours to act as a resource for emergency incidents
• Track, review, and approve time off requests within the Mobile Department and ensure that all shifts are filled when Mobile Officers are on vacation

Requirements

• Two years supervisory experience in a security related field, mobile department experience preferred
• Valid BC Security Licence
• Valid BC Class 5 Driver’s License with clean driver’s abstract
• Ability to pass a Criminal Record Check
• First Aid with AED Certified, to provincial standards
• MOAB (Management of Aggressive Behaviour) certified
• Strong knowledge of Microsoft tools, Tracktik, and WinTeam
• Excellent interpersonal skills and the ability to mentor field staff
• Post secondary education in business preferred
• Post secondary education in law enforcement preferred
• Flexible availability (nights, weekends, holidays)
• Legal eligibility to work in Canada

Certification Requirements (All)

Valid BC Security Licence