Housekeeping/Laundry Supervisor

Join our Hotel Operations team as a Housekeeping/Laundry Supervisor for LizardCreek Lodge & Slopeside Lodge. You are a pivotal part of ensuring our operations run smoothly. If you enjoy being part of a team, ensuring our world class guests have the best experience possible, and have a strong passion for mountain culture, this is the role for you. This is a full time, year round position.

Expectations & Responsibilities:

In your position of Housekeeper/Laundry Supervisor, you will:

· lead morning crew talks with your team where you will assign daily tasks

· guide and train your team to ensure and verify that rooms are being cleaned and set up correctly

· be responsible for training new housekeeping & laundry staff

· run morning housekeeping report when housekeeping manager is not working

· supervise and provide feedback on team performance

· report and correct any inconsistencies within your teams

· coordinate with front desk and maintenance when issues are found with rooms

· provide room attendant duties for Lizard Creek Lodge & SlopeSide Lodge

· perform daily cleaning of guest rooms; including all linen changes, interior windows, bathrooms, mopping, dusting, vacuuming, dishes, and restocking

· assist with cleaning common areas of the hotels as required

· inform manager of product and cleaning supply levels to insure we are adequately stocked

· ensure a standard laundry service for two resort hotels

· sort, wash, dry, fold, load, and unload bedding & towels

· report maintenance issues as found

· know, understand, and adhere to the policies, rules, and protocols outlined in the Resorts of the Canadian Rockies Employee Handbook

· be trained in, know, understand, and follow all safe work procedures included in the Safety Management Program

· complete other fair and reasonable tasks as requested by management to ensure the smooth operation of the hotels

Qualifications:

· Physically fit and able to perform physically demanding work

· Comfortable working in a varied and fast paced environment

· Experience working in housekeeping and hospitality is an asset (training provided)

· Ability to work well independently and as part of a team

· Strong commitment to safety and following procedures

Conditions:

· Frequent standing, walking, bending, and use of hands and arms

· Some moderate lifting

We offer:

· $22.00 per hour as per Collective Agreement ($22.66 as of January 1, 2027)

· Mountain access perks: Staff receive an