Merchant Coordinator

Job Summary

The Merchant Coordinator is responsible for managing logistics operations and supporting commercial activities related to the peas/protein plant and lentil programs. This role collaborates closely with the Logistics Manager, Traders, Accounting, and Operations teams to ensure the efficient execution of shipments, optimization of transportation planning, and the accuracy of contract and financial documentation.

Essential Duties and Responsibilities

Logistics Department:

• Lead logistics planning for the peas, protein plant, lentils, and other commodities as assigned.
• Monitor inbound loads and bin inventories at elevators.
• Coordinate with plant managers and operations to optimize blending and cleaning strategies for maximum value extraction.

Freight & Shipment Coordination:

• Secure ocean bookings and track authorizations (TA’s) for rail shipments.
• Plan shipments with buyers, transloaders, freight forwarders, steelship lines (SSLs), counterparties, and country facilities to meet contract specifications, shipping timelines, and minimize contamination risks.
• Ensure accurate transloading and shipping instructions are communicated to operations managers.
• Daily trace rail shipments.

Commercial Contract Management:

• Create and maintain commercial sale and purchase contracts, ensuring accurate back‑off and regular updates.
• Review contract tolerances in coordination with the logistics manager.
• Track storage cargo at transloading facilities.
• Review quality claims, provide recommendations, and support resolution processes.

Documentation & Financial Oversight:

• Clean up and archive completed contracts, comparing budgeted vs. actual costs with Traders and communicate P&L expectations to accounting.
• Liaise with Accounting during month‑end to ensure accurate financial reporting.
• Provide documentation and invoices for domestic railcars; follow up with customers for unloading confirmations, outstanding payments, and advise AR of any interest charges payable.

Other:

· Handle on‑demand requests

· Interact with external organizations such as trans‑loaders, CFIA, USDA, SGS, Cotecna, etc.

Teamwork

· Participate in cross‑training to strengthen teams, create more opportunities for advancement within the department and create redundancies for periods of employee leaves and turnover.

· Identify opportunities for process improvement.

Specific Knowledge, Skills, And Abilities

· Post‑secondary education from a recognized institution in logistics, supply chain management, or related discipline, or an acceptable combination of education and experience.

· Proven ability to build strong customer relations.

· Effective written and verbal communication skills in English.

· Advanced Microsoft Office skills including extensive experience using Excel.

· Experience using customer relationship management (CRM) software and/or prior experience using SalesForce is an asset.

· Strong time management and organizational skills, including the ability to manage conflicting priorities.

· High level of attention to detail.

· Proven ability to foster effective interpersonal relationships within a geographically and culturally diverse work setting.

· Ability to use initiative to identify problems and deliver solutions.

· Ability to handle confidential materials.

Special Conditions of Employment

· Office environment, extended periods of sitting and using a computer and viewing computer screen.

· Some overtime may be required during evenings and weekends.

· Tight deadlines, high‑volume workload.

· Legally entitled to work in Canada.

*This description is not intended to be, nor should it be construed as, an all‑inclusive list of responsibilities, skills, or working conditions associated with the position. It is intended to accurately reflect the activities and requirements of the position, but related duties may be added, deleted, or modified, as necessary.