Information Officer and District Admin Support

Role Responsibilities

We are looking for motivated, courteous and hard-working individuals with exceptional customer service skills to fill Information Officer positions for the following parks :

• Cold Lake Provincial Park
• Franchere Bay Provincial Recreation Area
• Whitney Lakes Provincial Park – Based at Ross Lake Campground

We are also seeking a hard-working, professional, and motivated individual who possesses exceptional organizational abilities to fill a seasonal District Admin Support position located at the Lac La Biche Provincial Building.

We are currently looking to hire :

The Information Officer (AS2) duties include the day-to-day operations at the campground registration booth or camp store. Information Officers (IOs) are the first point of contact for visitors to Provincial Park campgrounds. Responsibilities include, but are not limited to, providing exceptional front-line customer service while registering campers and delivering information around park activities, regulations, and nearby amenities. Information Officers (IOs) are expected to provide a welcoming and inclusive environment for all visitors in-person, over the phone or online. Responsibilities also include cash handling, retail management and administrative duties utilizing software programs such as Excel, Store Manager, and AspiraOne. Information Officers need to have strong time management skills, pay attention to detail and work well under pressure. They must also possess strong conflict resolution skills to manage customer complaints and facilitate feedback.

Duties include but not limited to :

Continued Role Resposibilities