Technical Service Representative - Mining

Description

:

• Build strong relationships with mining customers and act as a trusted technical advisor
• Schedule and conduct customer site visits, equipment inspections and technical reviews
• Assess shovel and drill machine health and provide detailed analysis and recommendations
• Prepare customer reports and communicate opportunities to improve reliability and performance
• Coordinate with Finning’s Parts and Service teams to ensure required components and support are delivered on time
• Identify potential equipment issues before failures occur and recommend corrective action
• Collaborate with internal teams to ensure exceptional customer service and operational support

Qualifications:

• Journeyperson Heavy Duty Mechanic, Millwright, Engineer, or equivalent mining equipment experience
• Minimum 5 years of customer-facing experience in mining, heavy equipment or industrial operations
• Valid class 5 drivers license
• Strong knowledge of shovels and drills
• Caterpillar equipment experience is considered a strong asset
• Excellent verbal and written communication skills
• Strong organization, planning and time management abilities
• Strong focus on safety, quality and customer satisfaction

Important Notes:

• This position may be based out of Edmonton, AB or British Columbia
• This position is on a 7x7 shift rotation

What Does Finning Offer?

• 5.75% Employer paid pension, plus up to 1% additional
• 6% voluntary Employee Share Purchase, earns 2% Finning match
• 100% Employer paid medical benefits

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.