Talent.com
Pancare Inc.
Medical Office AssistantPancare Inc. • Welland, Ontario, Canada, L3C 7C3
Medical Office Assistant

Medical Office Assistant

Pancare Inc. • Welland, Ontario, Canada, L3C 7C3
Il y a 6 heures
Type de contrat
  • Temps plein
  • Quick Apply
Description de poste

POSITION SUMMARY: Positively contributes to Clinic performance by offering excellent patient service and consistent support to the clinical team. Maintains accurate patient information, patient accounts and communicates patient needs to the rest of the clinic to ensure maximum patient satisfaction.

KEY CONTRIBUTIONS:

Patient Satisfaction:

  • Is skilled and comfortable with advanced patient service activities and consistently surpasses patient expectations at every interaction.
  • Maintains patient relations through ongoing dialogue with patients before, during and after treatment. Identifies and responds to unsatisfied patients with the appropriate recovery action.
  • Maintains effective patient flow through constant communication with the clinical team, the patient, and the front desk team.
  • Efficiently oversees the Patient Check-in/registration and check-out process.
  • Ensures all patients leave satisfied; with expectations met and with a next appointment.

Team Member Satisfaction:

  • Shares needed information with others in a timely and efficient manner; relays important information between healthcare practitioners and the front desk consistently.
  • Uses appropriate problem-solving skills in response to issues resolution, conflict and/or expressions of dissatisfaction.
  • Familiarizes self with physician preferences and particulars and positively interacts with all team members to promote quality and consistent patient care.

Quality Assurance:

  • Understands and consistently applies all internal quality standards relating to PCC Operating Systems, particularly the Patient Handbook (Standard Operating Procedures).
  • Responsible for self-development and continuing education; recognizes the importance of continuous learning.
  • Maintains accurate accounting, patient records, and prepares/submits timely reports related to the Clinic operations.
  • Complies with PCC’s Operating policies and procedures.

General:

  • Process general administrative duties including answering phones, scanning, and faxing.
  • Ensures medical billing information is placed in patient folder.
  • Provide timely and accurate documentation of all third-party requests (lawyer requests, invoices, etc.)
  • Assist Physician in ensuring all aspects of charting are up to date and completed.

REQUIRED QUALIFICATIONS:

  • Completion of post-secondary education in related field or years of equivalent experience.
  • A minimum of one - two years' healthcare experience
  • Proficiency with medical software preferred. Knowledge of Oscar is considered an asset.
  • Proficient in Microsoft Office applications.

BEHAVIOURAL COMPETENCIES:

  • Excellent interpersonal and communication skills; written and verbal, an ability to influence and motivate others.
  • Superior organizational ability. Ability to effectively manage multiple tasks and meet deadlines consistently.
  • Proven consistent high levels of patient service performance, with an ability to build strong relationships and expand the patient base.
  • Disciplined in timely reporting and follow up with patients, insurers.
  • Proactive and able to solve problems effectively and rapidly using excellent analytical skills.
  • Flexible and adaptable to changing business needs, with an ability to support other departments as needed.


Compensation details: 19-22 Hourly Wage





PIad3e4e424fa7-26276-41578154

Créer une alerte emploi pour cette recherche

Medical Office Assistant • Welland, Ontario, Canada, L3C 7C3

Offres similaires

Administrative Assistant Admin Work From Home - Part-Time Focus Group Panelists

ApexFocusGroupSt. Catharines, Ontario, CA
Télétravail
Temps plein +3

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Administrative Assistant admin experience needed.Adminis... Voir plus

 • Offre sponsorisée

Part-Time Focus Group Participant ($300 - $850 for multiple sessions)

ApexFocusGroupSt. Catharines, ON, CA
Temps plein +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Data Entry experience needed.Data Entry Clerk Work From ... Voir plus

 • Offre sponsorisée

Administrative Assistant - Part-Time Focus Group Panelist (Up To $850/Week)

Apex Focus Group Inc.St. Catharines, ON, Canada
850,00 $CA par semaine
Temps plein +1

Job Title: Administrative Assistant Work From Home - Remote Panelists.Part-Time Focus Group Participants - Remote Work From Home (Up To $850/Week).Our company is seeking individuals to participate ... Voir plus

 • Offre sponsorisée

Communications Disorders Assistant

Hotel Dieu Shaver Health and Rehabilitation CentreSt. Catharines
Temps plein

As the only rehabilitation hospital in the Niagara Region, Hotel Dieu Shaver Health and Rehabilitation Centre provides specialized post-acute hospital care and exceptional clinical outcomes through... Voir plus

 • Offre sponsorisée

Data Entry Clerk (Remote) - Paid Product Testing Survey Taker

ApexFocusGroupSt. Catharines, ON, CA
Télétravail
Temps plein +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Data Entry experience needed.Data Entry Clerk Work From ... Voir plus

 • Offre sponsorisée

Full-Time Focus Group Participant ($75- $150 per 1 hour session)

ApexFocusGroupWelland, ON, CA
Temps plein +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Data Entry experience needed.Data Entry Clerk Work From ... Voir plus

 • Offre sponsorisée

General Practitioner, Derm-Cert, AspireMD

MedSpa Partners Inc.St. Catharines, Niagara Region, CA
Temps plein +1

General Practitioner, Derm-Cert – AspireMD.At AspireMD, we are committed to helping our patients look and feel their best through advanced, personalized skin care.Our clinic is known for delivering... Voir plus

 • Offre sponsorisée

Full-Time Focus Group Participant - Remote

ApexFocusGroupWelland, ON, CA
Télétravail
Temps plein +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Administrative Assistant admin experience needed.Adminis... Voir plus

 • Offre sponsorisée

Data Entry Clerk - Up to $850 a Week

ApexFocusGroupSt. Catharines, ON, CA
Temps plein +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Data Entry experience needed.Data Entry Clerk Work From ... Voir plus

 • Offre sponsorisée

Data Entry Clerk (Remote) - Work Independently

ApexFocusGroupSt. Catharines, ON, CA
Télétravail
Temps plein +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Data Entry experience needed.Data Entry Clerk Work From ... Voir plus

 • Offre sponsorisée

Data Entry Clerk (Remote)

ApexFocusGroupSt. Catharines, ON, CA
Télétravail
Temps plein +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Data Entry experience needed.Data Entry Clerk Work From ... Voir plus

 • Offre sponsorisée

Lead Veterinarian & Medical Leader

VetStrategySt. Catharines, Niagara Region, CA
Temps plein

A veterinary network in Niagara Region seeks a Lead Veterinarian to guide their medical team through growth.This role requires a strong medical voice, mentoring capabilities, and maintaining high s... Voir plus

 • Offre sponsorisée

Data Entry Clerk Work From Home - Part Time Focus Group Panelists

ApexFocusGroupWelland, ON, CA
Télétravail
Temps plein +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Data Entry experience needed.Data Entry Clerk Work From ... Voir plus

 • Offre sponsorisée

Work From Home Full-Time Focus Group Participant

ApexFocusGroupWelland, ON, CA
Télétravail
Temps plein +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Administrative Assistant admin experience needed.Adminis... Voir plus

 • Offre sponsorisée

Part-Time Focus Group Participant - Pick your own topic

ApexFocusGroupWelland, ON, CA
Temps plein +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Administrative Assistant admin experience needed.Adminis... Voir plus

 • Offre sponsorisée

Data Entry Clerk - Work from Home ($850 a week)

ApexFocusGroupSt. Catharines, ON, CA
Télétravail
Temps plein +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Data Entry experience needed.Data Entry Clerk Work From ... Voir plus

 • Offre sponsorisée

Administrative Assistant Admin Work From Home - Part Time Focus Group Panelists

ApexFocusGroupWelland, ON, CA
Télétravail
Temps plein +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Administrative Assistant admin experience needed.Adminis... Voir plus

 • Offre sponsorisée

Full-Time Focus Group Participant ($300 - $850 for multiple sessions)

ApexFocusGroupSt. Catharines, ON, CA
Temps plein +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.... Voir plus

 • Offre sponsorisée

Laboratory Assistant

Niagara HealthWelland
Temps plein

UNION: ONTARIO PUBLIC SERVICE EMPLOYEE'S UNION.Functioning as a team player, the Medical Laboratory Assistant will support all staff in the provision of quality laboratory services to assist physic... Voir plus

 • Offre sponsorisée

Data Entry Clerk (Remote) - No Experience Required

ApexFocusGroupWelland, ON, CA
Télétravail
Temps plein +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Data Entry experience needed.Data Entry Clerk Work From ... Voir plus