Retail Food Service Manager

Job Description

WHAT MOVES YOU

• You’re flexible, creative and thrive on the opportunity to do different things and do them your way
• You strive to forge partnerships and relationships to build a strong team
• You take pride in your ability to stay calm and focused, even amid chaos.
• You’re a stickler for details and accuracy, you have a strong understanding for the financial part of the business, controlling cost like a boss and delivering on financial commitments!
• You are proactive in running the business, always staying one step ahead, anticipating the needs of the customer and the Client alike

WHAT YOU’LL DO

Reporting to the Food Service Director, the Retail Food Service Manager oversees the day-to-day operation(s) for Retail components, inclusive of Franchise and proprietary concepts. This involves planning, organizing, directing, controlling, and evaluating the operation. The Retail Food Service Manager is responsible for providing leadership to a team of food service associates within multiple units.

Education - Aramark

Culinary experiences and well-maintained environments are fundamental to student success.

From brain-powering ingredients to comforting flavor combinations, nutritious food doesn’t have to be boring. Aramark chefs and dietitians are constantly reviewing the latest insights and food trends to find the next culinary innovation and help students discover their love of food.

We partner with you to enhance the student experience, support parents, and collaborate with administration, all while delivering on the expectations of parents and the community.

Job Responsibilities

• Responsible for making sure the daily operation of the component are running smoothly with the understanding that there will be times when you’ll have to “jump in” and work within the component
• Implements and leads compliance on all Aramark operating standards, Franchise standards, and legislated standards within the component including company policy and procedure, Health and Safety Standards and Safe Food Handling
• Develops operational component forecasts each period and is able to explain variances in sales, costs and operational activities
• Responsible for overseeing staff scheduling, tracks daily labour on schedule and reports to Director of Retail Operations on a daily basis
• Responsible for inventory controls, food, labour and direct costs
• Assist on a weekly basis with inventory
• Ensure quality, courteous service is provided to all customers
• Works with the team to manage all hiring, staffing, labour, progressive discipline, accommodation, training and administration of HR policies
• Assist in disciplinary action alongside the Food Service Director and Human Resources
• Develops and motivates Supervisory staff to attain proper standards of performance
• Liaise with the Marketing Manager to launch Marketing Initiatives and Promotions
• Monitor equipment repair and maintenance
• Collects, records, and deposits all revenues received at the component
• Maintains compliance of all cash handling and cash auditing procedures, reports any overage/shortages
• Ensure adherence to Aramark’s policies and procedures
• Ensure adherence to Aramark’s Health and Safety Programs

Qualifications

• At least 5 years of supervisory experience in a fast paced food service environment.
• Knowledge of computerized spreadsheet and word processing programs.
• Strong financial literacy re: food, labour cost, inventory control.
• Self-directed with strong interpersonal and communications skills.
• Strong organizational and time management skills.
• Positive attitude and genuine customer focus orientation
• Able to be flexible, evening and weekend shifts when required.

Education

About Aramark

What We Offer You

Time to Recharge: Three weeks of paid vacation for all new salaried hires, plus 3 personal/flex days dedicated to your mental health and well-being.
Comprehensive Health Benefits (No Waiting Period!): From day one, enjoy coverage for dental, prescriptions, vision, massage therapy, and more—because your health matters.
Future Security: A Self-Directed Pension Plan where every dollar you contribute is matched by Aramark—helping you grow your retirement savings faster.
Well-Being Support: Access Aramark’s Employee Assistance Program for confidential resources and support for you and your family whenever you need it.
Inclusive Community: Be part of our Employee Resource Groups (ERGs), where we celebrate diversity, build connections, and support one another.
Continuous Learning: Benefit from Educational Assistance to support your growth, plus scholarships for your children entering post-secondary studies.
Career Growth: Clear career path planning and development opportunities tailored to your skills and aspirations.
Safe & Supportive Workplace: We are deeply committed to providing a safe, healthy, and positive work environment for all.

At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection, and careers all around the world.

You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions, and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters.

The pay range for this position is $53,045.00 - $65,776.00.