Information Management Specialist

Job Title: Information Management Specialist

Location: Toronto, Ontario

Work Model: Onsite

Duration: 11 months

Extension: 2 Times

Must Haves

• Demonstrates knowledge of information architecture, metadata management, taxonomy development, classification structures, and content management practices.
• Demonstrates experience supporting digitization, migration, and modernization of legacy records, documents, and repositories.

Description / Responsibilities / Skills

Description

• The Ministry of Citizenship and Multiculturalism (MCM) is undertaking a digital modernization initiative to replace and enhance existing archaeology and heritage program capabilities.
• The initiative will modernize digital services, data management, and business processes to improve service delivery, information access, and decision-making.

Responsibilities

• Provide expert knowledge of information management best practices, approaches and trends as it relates to structured and unstructured information.
• Thorough knowledge of the information lifecycle to provide practical information analysis, expertise and advice.

General Skills

• Experience assessing and conducting business analyses to establish information management needs pertaining to different domains.
• Experience developing document management protocols, guidelines and best practices (e.g. business rules, naming conventions, version control, document labelling, etc.).
• Experience assessing training and awareness needs, developing curricula and communications plans, and delivering training to diverse audiences.
• Experience identifying Information Security and Privacy Classification requirements and their implementation in unstructured data applications.
• Experience developing and tracking information management performance measures.
• Able to lead or support the development of a privacy impact assessment (PIA).

Experience & Skill Set Requirements

Information Management Expertise (40%)

• Demonstrates knowledge of information management, information governance, records management, records retention, disposition, and information lifecycle management.
• Demonstrates knowledge of information management best practices, standards, methodologies, and emerging trends related to structured and unstructured information.
• Demonstrates experience supporting information management modernization, digitization, and records conversion initiatives.
• Demonstrates experience conducting information inventories, records assessments, information classification, and data quality improvement activities.
• Demonstrates knowledge of information governance requirements, privacy legislation (FIPPA), accessibility requirements (AODA), and applicable OPS standards.

Technical and Analytical Skills (30%)

• Demonstrates experience analyzing business requirements and translating them into information management solutions.
• Demonstrates experience developing information management frameworks, metadata models, classification schemes, retention schedules, and governance processes.
• Demonstrates ability to assess information management risks, identify gaps, and recommend improvements.
• Demonstrates experience working with document management, records management, case management, enterprise content management, or related information management solutions.

Communication and Stakeholder Management Skills (25%)

• Demonstrates strong verbal and written communication skills.
• Demonstrates experience facilitating workshops, interviews, and discussions with business stakeholders and Subject Matter Experts (SMEs).
• Demonstrates ability to prepare information management strategies, reports, recommendations, guidance materials, and business documentation.
• Demonstrates ability to communicate information management concepts to technical and non-technical audiences.
• Demonstrates ability to collaborate effectively with project teams, business stakeholders, records management specialists, business analysts, and technical resources.

Public Sector Experience (5%)

• Demonstrates experience working within public-sector information management and governance environments.
• Demonstrates knowledge of OPS policies, privacy requirements, accessibility requirements, records management standards, and information governance practices.
• Demonstrates experience supporting information management, digitization, modernization, records management, or digital transformation initiatives in government or broader public-sector organizations.