Talent.com
Indigo Books & Music
Customer Experience Representative - OPERATIONSIndigo Books & Music • Dieppe, New Brunswick, Canada
Customer Experience Representative - OPERATIONS

Customer Experience Representative - OPERATIONS

Indigo Books & Music • Dieppe, New Brunswick, Canada
Il y a 11 heures
Type de contrat
  • Temps partiel
Description de poste

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

WHAT YOU’LL DO

  • Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
  • Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
  • Use merchandising standards to create a visually appealing, stimulating store
  • Create a warm and welcoming environment in our stores
  • Add joy to our customers' lives
  • Leverage our product to tell stories
  • Engage and connect with our customers on the floor
  • Curate specific product collections for each customer you meet
  • Role model Indigo’s High Performance Characteristics
  • Seek information regarding new products, promotions and programs
  • Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
  • Take accountability to respond to customer feedback in a timely manner
  • Hold self and others accountable
  • Own self-development and provide continuous feedback to colleagues and Leadership Team
  • Share ideas with Leadership Team on how to improve the employee and customer experience


Qualifications

  • Experience in specialty retail or a retail environment preferred but not required
  • Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
  • Demonstrated commitment to creating an exceptional employee and customer experience
  • Ability to be mobile on the sales floor for extended periods of time
  • Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
  • Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)



Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

Créer une alerte emploi pour cette recherche

Customer Experience Representative - OPERATIONS • Dieppe, New Brunswick, Canada

Offres similaires

Customer Experience Specialist

Isolocity QMSMoncton, Moncton Parish, CA
Temps plein

We are a growing B2B SaaS company seeking a Customer Experience Specialist with experience in Quality Assurance processes, particularly within software-based systems.Isolocity provides quality mana... Voir plus

 • Offre sponsorisée

Remote Customer Service & ERP Data Entry Specialist

World Web WorksMoncton, Moncton Parish, CA
Télétravail
Temps plein

A telecommuting service provider is seeking a Customer Service Representative for a work-from-home position after initial training in Ottawa.The role involves entering customer orders and data into... Voir plus

 • Offre sponsorisée

Remote Project Manager: Collections Experience Lead

Iris Software Inc.Moncton, Moncton Parish, CA
Télétravail
Temps plein

A leading financial services provider is looking for a Project Manager (Collections Experience) for a remote, long-term contract.The ideal candidate will have strong technical project management sk... Voir plus

 • Offre sponsorisée

100% Remote – Entry Level Customer Sales Representative

AO Globe LifeMoncton, Moncton Parish, CA
Télétravail
Temps plein

Remote – Entry Level Customer Sales Representative.Job Openings 100% Remote – Entry Level Customer Sales Representative.About the job 100% Remote – Entry Level Customer Sales Representative.Remote ... Voir plus

 • Offre sponsorisée

Remote Operations & Data Solutions Leader

Dasro Consulting Inc.Moncton, Moncton Parish, CA
Télétravail
Temps plein

A consulting firm is looking for an Operations Manager with over 18 years of experience in delivering efficiency and scalable processes.The role requires expertise in coordinating business and IT p... Voir plus

 • Offre sponsorisée

Customer Experience Associate at TD Canada Trust

TD BankCity of Moncton, NB, CA
Temps plein

Make a difference in customer service as a Customer Experience Associate at TD Canada Trust in Moncton, New Brunswick.This role focuses on enhancing customer satisfaction and managing financial tra... Voir plus

 • Offre sponsorisée

Project Manager (Collections Experience)

Iris Software Inc.Moncton, Moncton Parish, CA
Temps plein

Iris’s client, one of the Top 5 Banks in Canada, is looking to hire a.Project Manager (Collections Experience).Our Client is a Canada multinational financial services company and the largest bank i... Voir plus

 • Offre sponsorisée

Remote Onboarding & Quality Experience Specialist

Isolocity QMSMoncton, Moncton Parish, CA
Télétravail
Temps plein

A growing B2B SaaS company is seeking a Customer Experience Specialist to enhance customer onboarding and support.You will guide clients through the quality management platform, recommend custom co... Voir plus

 • Offre sponsorisée

ESL Private Tutoring Jobs Sainte-Marie-de-Kent

SuperprofSainte-Marie-de-Kent, Canada
20,00 $CA par heure
Temps plein +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Voir plus

 • Offre sponsorisée

Customer Experience Specialist

Proviz DigitalCity of Moncton, NB, CA
Temps plein

Develop and maintain positive relationships with customers by providing timely, accurate, and professional support across multiple communication channels (phone, email, chat, and social media).Hand... Voir plus

 • Offre sponsorisée

Customer Success Representative | Betty CA

BettyMoncton, Moncton Parish, CA
Temps plein +1

Betty is an innovative entertainment company pioneering at the intersection of real money online casino and casual mobile gaming.Accredited by the Alcohol and Gaming Commission of Ontario (AGCO) as... Voir plus

 • Offre sponsorisée

Remote Customer Service Specialist - No Experience Needed

Leakstory JobsMoncton, Moncton Parish, CA
Télétravail
Temps plein

A market research company is seeking candidates for a remote Customer Service position.This entry-level job requires good phone etiquette and excellent verbal and written communication skills.While... Voir plus

 • Offre sponsorisée

Complete Online Surveys For Cash (Up to $25/per)

Earn HausDundas, NB, CA
Temps plein +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Voir plus

 • Offre sponsorisée

Customer Experience Associate - Future Opportunities - Moncton

TD BankCity of Moncton, NB, CA
Temps partiel

Customer Experience Associate - Future Opportunities - MonctonPostulerremote type: Sur placelocations: Moncton, New Brunswicktime type: Temps partielposted on: Publié aujourd'huitime left t... Voir plus

 • Offre sponsorisée

ESL Private Tutoring Jobs Bouctouche

SuperprofBouctouche, Canada
20,00 $CA par heure
Temps plein +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Voir plus

 • Offre sponsorisée

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausDundas, NB, CA
Télétravail
Temps plein +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Voir plus

 • Offre sponsorisée

Part-Time Focus Group Participant - No Experience Required

ApexFocusGroupMoncton, NB, CA
Temps plein +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No call center representative agent experience needed.Call ... Voir plus

 • Offre sponsorisée

Pet Store Leader: Elevate Experience & Results

PetSmartCity of Moncton, NB, CA
Temps plein

A leading pet care retailer is looking for a Retail Store Manager in Moncton, Canada.You will be responsible for ensuring exceptional customer service, overseeing store operations, and leading a te... Voir plus

 • Offre sponsorisée

ESL Private Tutoring Jobs Lakeville, Shediac Bridge

SuperprofLakeville, Shediac Bridge, Canada
20,00 $CA par heure
Temps plein +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Voir plus

 • Offre sponsorisée

Earn Cash From Taking Surveys Online

Earn HausDundas, NB, CA
Temps plein +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Voir plus