Project Manager - IT V

We are seeking an experienced Project Manager - IT V to lead operations workstreams within a major business transformation. In this role, you will be critical in driving program execution, ensuring operational excellence, optimizing processes, and delivering sustainable outcomes.

As a senior project manager, you will work closely with business, technology, and operations leadership to manage roadmaps, delivery timelines, budgets, risks, and dependencies. You will establish strong governance frameworks, align operational workflows with technological capabilities, and guide cross-functional teams through complex, fast-paced operational changes.

Location: Toronto, ON

Contract Duration: 2-month contract (with potential for extension)

Advantages
Strategic Impact: Drive operational workstreams for a large-scale enterprise transformation.

Executive Visibility: Lead governance forums and present operational performance, risks, and financial updates directly to senior leadership.

Cross-Functional Leadership: Partner across Business PMO, Tech PMO, and Architecture teams to align operations with technology capabilities.

Process Modernization: Lead process optimization and business readiness efforts supporting operational automation initiatives.

Responsibilities
Drive the end-to-end success of operational workstreams, ensuring delivery on time, within scope, and on budget.

Develop and maintain integrated operational roadmaps, serving as the single source of truth for project status and progress.

Identify operational efficiency opportunities and implement continuous process improvements throughout delivery roadmaps.

Document, standardize, and optimize operational workflows while supporting change management and business readiness efforts.

Identify operational risks, establish mitigation strategies, and track dependencies across teams to prevent bottlenecks.

Lead operations governance forums and provide clear, concise status updates to senior leadership and executive sponsors.

Collaborate with Business PMO, Tech PMO, and Architecture teams to ensure operational solutions are scalable, sustainable, and regulatory compliant.

Monitor budgets, financial forecasts, and resource allocations for operational workstreams.

Qualifications
Core Requirements
Education: Minimum Bachelor’s degree in a related field.

Project/Program Management Tenure: Minimum 7+ years of program/project management experience in operations or service delivery.

Complex Program Delivery: Proven track record of managing complex, multi-workstream operational programs and transformation initiatives.

Tools & Methodologies: Experience with project management tools and documentation standards (e.g., Jira, Smartsheet) and process improvement methodologies (Lean, Six Sigma).

Domain Experience: Experience in health, dental, or insurance domains is highly preferred.

Stakeholder & Change Management: Exceptional facilitation, communication, and stakeholder management skills with experience supporting automation initiatives.

Preferred Assets
Operating Model & Change Experience: Exposure to operating model design, organizational change, or large-scale operational growth.

Adaptive Leadership: Proven ability to balance hands-on tactical execution with high-level strategic thinking in dynamic environments with evolving priorities.

Summary
If you're interested in the "Project Manager - IT V" role based in Toronto, we encourage you to apply online at www.randstad.ca.
Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.