Bilingual Pharmacy Rollout Specialist / Implementation Specialist

Location: Montreal, QC
Job Type: Full-Time
Travel: Approximately 80% throughout Quebec

Job Summary

We are looking for a bilingual Rollout Specialist / Implementation Specialist to support the launch of a new application across pharmacy stores throughout Quebec.

This is an excellent opportunity for a recent graduate or early-career professional who enjoys working with people, providing training, and learning new technology.

Responsibilities

• Support pharmacy store teams during the rollout of a new application.
• Provide hands-on user support, training, and coaching.
• Help employees understand and adopt new processes and technology.
• Perform application validation and assist with launch activities.
• Work with operations and technical support teams to resolve issues.
• Communicate with store teams and provide ongoing implementation support.
• Travel to pharmacy locations throughout Quebec, approximately 80% of the time.

Qualifications

• Recent graduate or 0–2 years of professional experience.
• Fluent in French and English, both verbal and written.
• Strong communication and interpersonal skills.
• Customer-focused with a positive and professional attitude.
• Interest in training, coaching, and technology.
• Strong organizational and problem-solving skills.
• Adaptable, self-motivated, and eager to learn.
• Previous experience in retail, customer service, healthcare, pharmacy, IT support, or training is an asset.
• Valid driver's license and reliable transportation.
• Willing and able to travel extensively throughout Quebec.