Solution Architect – Salesforce Service Cloud Voice, Amazon Connect
Solution Architect Position Salesforce Service Cloud Voice:
• Experience on Designing, Configuring and implementing Voice-Enabled Contact Center Solutions using Salesforce and any CIVR system(Amazon Connect preferred).
• Should have expertise in CRM, Telephony Knowledge, Customer Service Operations to deliver optimized and scalable voice experiences.
• Experience and Troubleshooting working with Salesforce Integrations with Other Internal and External Systems.
• Experience in Implementing Omni-channel Routing for Voice and Digital Channels, also Salesforce Agent Force.
• Experience Customizing Salesforce Components: Apex, Flows and Process Builders.
• Translate the Business Requirement into Scalable Contact center Designs, and Technical-Specifications.
• Design SCV Solutions: Integrating Salesforce Service Cloud Voice with Amazon Connect to improve Customer Interactions.
• Understanding and experience on IVR Flows, Queues, Routing Profiles and Contact Lens.
• Support Deployment and Lead the Teams.
• Good to have experience working with Telephony Provider Platform with the Services (Preferably Amazon connect).
Solution Architect – Salesforce Service Cloud Voice, Amazon Connect & Contact Center • Toronto, ON, ca
Salesforce Solution Architect, Service Cloud.Salesforce Solution Architect, Service Cloud.At NeuraFlash, part of Accenture, we are redefining the future of business through AI and groundbreaking te... Voir plus
A technology consulting firm is seeking a Senior Integration Architect with strong Salesforce integration experience to define and implement integration strategies.This role encompasses both adviso... Voir plus
A leading digital consultancy is seeking a Mid-Senior Level Salesforce Developer to design and deploy state-of-the-art Salesforce solutions for e-commerce and Order Management.The ideal candidate w... Voir plus
Solutions Architect - Salesforce & Cloud Platforms.We are looking for a modern Solution Architect who blends technical depth, delivery accountability, and client-centric leadership to accelerate ba... Voir plus
Help clients transform digitally as a Salesforce Architect/Consultant at IBM Canada.Use your Salesforce expertise to deliver tailored cloud solutions that meet diverse business challenges.Your expe... Voir plus
Elevate customer experiences as a Salesforce Solution Architect at NeuraFlash, Part of Accenture.This role combines both remote and in-person work to design and launch innovative Service Cloud solu... Voir plus
A technology solutions provider is seeking a Senior Solution Architect with extensive Salesforce expertise.The role focuses on leading enterprise CRM and Revenue Cloud transformation initiatives, d... Voir plus
Salesforce Architect with Multi-Cloud Experience.Design and deliver scalable, maintainable, and secure Salesforce solutions across multiple Salesforce Clouds and third-party integrations.Take owner... Voir plus
A leading consulting firm is seeking a Salesforce Architect to optimize high-performance Salesforce solutions specifically for B2C telecom products.This role requires strong expertise in Salesforce... Voir plus
Aarorn Technologies Inc provided pay range.This range is provided by Aarorn Technologies Inc.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Tor... Voir plus
A leading IT consulting firm in Toronto seeks a Salesforce Field Service Lightning Technical Architect.The role involves providing technical leadership and solutions on Salesforce, collaborating wi... Voir plus
Drive innovation and architectural excellence as a Salesforce Solutions Expert.Design secure, scalable solutions while collaborating with stakeholders to transform business requirements into effect... Voir plus
IT consulting firms with operations in US, Canada, Mexico & India.SAT is an Oracle Gold Partner, SAP Services Partner & IBM Certified enterprise.We guarantee you the best rate for your skills and p... Voir plus
BDO Digital is currently seeking an experienced Dayforce Solution Architect to join our growing practice.This role is a replacement hire and the individual will own the following responsibilities:O... Voir plus
The Dayforce Solution Architect will lead the architecture, design, and implementation of Dayforce solutions for clients, with at least 5 years experience. Voir plus
A technology solutions provider is seeking a Salesforce Solutions Expert to design and implement secure, scalable Salesforce solutions.The candidate must have several Salesforce certifications and ... Voir plus
A leading consulting firm is seeking a Principal Salesforce Consultant for a senior leadership role within their Delivery team.This position involves bridging business consulting and technical arch... Voir plus
A leading technology firm in Toronto is searching for a Senior Solutions Designer specializing in CRM.The ideal candidate will have over 5 years of experience in Salesforce development, particularl... Voir plus
Interested in joining one of Canada’s top performing asset managers? We are looking for a Salesforce Solution Architect for an existing vacancy in our IS department.Joining as the Salesforce Soluti... Voir plus
IBM Canada Consulting is the strategic consulting arm of IBM, dedicated to helping businesses Canada transform digitally.With deep industry expertise and cutting‑edge technologies, we collaborate w... Voir plus
){kind=logo}
