Transportation Customer Service Administrator

Job Title: Transportation Customer Service Administrator

Location: Scarborough, ON

Job Type: Permanent, Full-Time

Schedule: Monday to Friday, 9:00 AM – 5:00 PM (fully in-office)

Pay Rate: $23.00/hour

Kelly Services is currently recruiting for a Transportation Customer Service Administrator on behalf of our client a transportation company in Scarborough, ON.

This is an excellent opportunity for someone who enjoys working in a fast-paced environment. If you're organized, customer-focused, and thrive in a busy operations environment, we'd love to hear from you!

Key Responsibilities:

• Respond to client emails and provide timely updates to customers and internal teams.
• Work closely with the dispatch team to support smooth order processing.
• Track and trace shipments to ensure accurate and on-time deliveries.
• Enter client information and order details into internal systems with accuracy.
• Manage client communication and coordinate customer-related requests.
• Support daily logistics and administrative operations.
• Assist with additional administrative duties as required.

Qualifications:

• 2–3 years of administrative experience within the transportation or logistics industry is required.
• Strong communication and customer service skills.
• Excellent organizational and time management abilities.
• Comfortable handling a high volume of emails and phone calls.
• Ability to work efficiently in a fast-paced environment.
• Positive attitude with a strong work ethic and a proactive, "go-getter" mindset.
• Strong attention to detail and the ability to multitask.

Why Kelly®?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined.

About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Trust the office staffing pioneer.

Finding the right job isn’t always easy. Kelly® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs—so you could say we’re pretty good at it!

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing a workplace environment that is inclusive and respects the dignity of those in our workforce. Consistent with that commitment, Kelly will ensure that persons who are otherwise able to work are not unfairly excluded from doing so based upon any grounds protected by applicable human rights legislation, and will make all reasonable efforts to accommodate the needs of applicants and employees in all employment processes including but not limited to, hiring, advancement, discharge, compensation, or training.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.