Campus Administrator(Front Desk)-Ottawa, ON, FTE

About CIMT College

CIMT College is registered as a Ontario Career College under the Ontario Career Colleges Act, 2005 and is a member of Career Colleges Ontario and National Association of Career Colleges. Since 1998, CIMT College has been guiding and training both local and international students by providing them learning experiences that meet international standards and benchmarks. The college provides an opportunity for professional growth and development across the areas of technology, healthcare, business and management.

Visit cimtcollege.com for more information and follow us on Instagram, Facebook and

Job Summary

Assist the campus manager in smooth functioning of the campus by providing administrative support to visitors, students, instructors and other staff of CIMT College. Responsible for the Front Desk Administration, Greeting people coming into Campus, directing them to the appropriate contacts or services, providing general information in person and by phone.

Working Hours- Mon to Fri 9am to 5pm and occasionally weekends as and when required

Education and Experience

• Completion of secondary school required.

• 3+ years Office Administration Experience

• 1+ years of work experience in administration in the Ontario Career College is preferred

• Versatile Computer Skills

Skills

• Strong Administrative Skills and Operational Management: Oversee campus operations, student records, class schedules, and compliance with OSAP and MCU regulations.

• Strong Customer Service & Communication Skills: Strong interpersonal skills to interact with students, faculty,
  and external stakeholders.

• Student Services and Student engagement/ Management: Support student inquiries, handle grievances, and
  enhance student experience.

• Technology & Compliance: Proficiency in Microsoft Office, student information systems, and regulatory
  compliance.

• Involvement working independently and in an administration team

• Flexible - ability to adapt to changes

• Flexible to work in schedules as assigned by the Campus Manager

• Should show potential to take up additional tasks

• Strong ability to multi-task is required

• Knowledge and hands on experience of Microsoft Office Suite is must

Duties and Responsibilities reflective but not all inclusive

Customer Service

• Making sure that all the incoming calls are answered and directed in an efficient manner.

• Resolving student concerns related to schedules, fee payments, etc. along with the Campus Manager

• Assisting the students with regards to schedules and coordinating with Scheduling department to make sure the students are able to complete their course/program as per the expected completion date

Administration

• Set up and maintain manual and computerized information filing systems (student files)

• Effectively maintaining student records and record management

• Administering the candidates for Testing Centers

• Assist in smooth functioning of the institute in the evenings and weekends and in Campus Manager’s absence

• Order office supplies and maintain inventory

• Determine and establish office procedures

• Open and Close the campus as required

• May compile data, statistics and other info to support Campus Manager

• Any additional tasks assigned by the Campus Manager

Compliance and Regulatory

• Adhere to all CIMT College Policies and Procedures

• Comply with all regulatory standards as set out by the Ministry of Training for Colleges and Universities, and the OCC Act, 2005

Pay Details

Base Pay Rate CAD $18/hr - $19/hr

Accessibility and Equal Employment Opportunity statement:

CIMT college is an equal opportunity employer and is committed to fostering a diverse, inclusive, and accessible work environment. We value the unique skills and experiences each individual brings. We are pleased to consider all qualified applicants for employment regardless of, in particular, race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other legally protected factors.

CIMT College is committed to providing equal workplace opportunities and an inclusive environment for all candidates and current employees. We believe and support barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require an accommodation (including, but not limited to, the application process, the interview location etc.) during the hiring process, please email our Human Resources department at hr@cimtcollege.com for further assistance and information.

We thank all applicants in advance for their interest in this position. However, only those selected for an interview will be contacted by the Talent Acquisition Team.

Working Hours- Mon to Fri 9am to 5pm and occasionally weekends as and when required
Max 40 hrs/week

Compensation details: 18-19 Hourly Wage

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