Operations Officer - 58507

The Operations Officer provides a broad range of operational support and handles processing activities within a back-office financial services setting. In this role, you will review documentation, process specialized transactions, and maintain operational effectiveness to meet tight deadlines and Service Level Agreements (SLAs). Working closely with internal teams, you will ensure high standards of accuracy, efficiency, and compliance while processing critical financial and legal administrative requests.

Position: Operations Officer
Location: Mississauga, ON (Hybrid: 4 days onsite, 1 day remote)
Schedule: Monday – Friday, 8:00 AM – 5:00 PM
Contract Duration: 12 Months (Potential for extension and full-time conversion based on performance and business needs)
Pay $25.56

Advantages
Opportunity to build experience within a leading financial institution.
Strong potential for contract extension or conversion to a permanent role based on performance and business need.
Structured 3-week paid training program to set you up for success.
100% back-office environment with zero telephone or customer-facing duty demands.
Work-from-home flexibility 1 day per week.

Responsibilities
Process day-to-day operational transactions, including VISA redemption requests, estate document reviews, and ad-hoc administrative tasks.
Maintain strict attention to detail to meet accuracy, productivity, and SLA-based performance metrics.
Review customer files and complex legal or financial documentation with a focus on risk mitigation and audit compliance.
Actively participate in daily team touchpoints (15–30 minutes daily) to align on work distribution and operational targets.
Support continuous improvement initiatives by identifying process enhancements and adapting to updated bank operating policies, software, and tools.
Collaborate effectively with internal business partners to resolve complex processing inquiries and maintain seamless workflow execution.

Qualifications
Education: Post-secondary degree or diploma required.
Experience: 2–4 years of experience within retail banking or financial services.
Administrative Skills: 2–4 years of strong administrative background managing high-volume tasks.
Technical Skills: Advanced proficiency in Microsoft 365 (Word, Outlook, and a strong emphasis on Excel).
Adaptability: Demonstrated ability to adjust quickly to process changes, evolving workflows, and dynamic banking procedures.
Soft Skills: Exceptional written and verbal communication, organizational, and time-management capabilities.
Assets: Prior experience reviewing estate or legal documentation is considered a major plus.

Summary
If you are interested in the operations Officer position please apply online today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.