Store Manager - Apparel

Description

• Customer Experience Excellence: Lead by example by delivering outstanding customer service and creating a welcoming, engaging shopping experience.
• Sales Leadership: Drive store revenue by setting goals, monitoring performance, and coaching the team to achieve sales targets and KPIs.
• Team Leadership: Recruit, train, motivate, and develop a strong team while creating a positive and accountable work environment.
• Employee Development: Provide ongoing coaching, feedback, and support to help team members grow and succeed.
• Store Operations: Oversee daily operations, ensuring efficient processes, compliance with company standards, and a high level of execution.
• Visual Merchandising: Maintain strong merchandising standards and ensure the store presentation aligns with brand expectations.
• Inventory Management: Support inventory accuracy, product availability, replenishment, and loss prevention initiatives.
• Community Engagement: Build relationships within the Calgary market and create opportunities to increase brand awareness and customer loyalty.
• Performance Management: Analyze sales results and operational metrics while identifying opportunities to improve business performance.

Requirements

Qualifications & Experience

• Minimum of 3–5 years of retail management experience within apparel retail.
• Proven success leading a sales-focused retail environment and achieving business targets.
• Experience managing, coaching, and developing a team.
• Strong understanding of retail operations, merchandising, inventory management, and customer experience.
• Ability to analyze sales results and use data to drive decisions.
• Strong leadership presence with the ability to inspire and motivate others.

Skills & Competencies

• Excellent communication and interpersonal skills with the ability to build strong relationships with customers and employees.
• Results-oriented with a passion for achieving sales goals.
• Strong problem-solving skills and the ability to make decisions in a fast-paced environment.
• Highly organized with the ability to manage multiple priorities.
• Proficient with retail systems, POS technology, and basic computer applications.

Personal Attributes

• Passionate about apparel, fashion, and creating memorable customer experiences.
• A hands-on leader who enjoys being present on the sales floor.
• Positive, energetic, and able to inspire a team.
• Adaptable and comfortable working in a changing retail environment.
• Committed to continuous improvement and driving store success.

Corporate Culture

• Salary: $50,000–$60,000 depending on experience
• Bonus opportunity
• Comprehensive benefits package and 2 weeks holidays
• Employee discounts
• Career growth opportunities