Customer Service Specialist and Administrative Assistant

Tasks

• Provide professional and efficient customer service to North American clients, suppliers, and business partners.
• Assist with the logistical coordination of shipments, receiving activities, and product movements.
• Manage physical and computerized inventory, ensuring accuracy and product availability.
• Receive, inspect, and store materials according to established procedures.
• Respond to inquiries by phone and email, follow up on requests, and coordinate information among various stakeholders.
• Process, update, and monitor administrative records to ensure information accuracy.
• Perform various administrative support tasks, including document preparation, filing, and record maintenance.
• Carry out any other related duties as assigned.
• Ready to take on a new challenge? We would love to meet you!

Advantages

• Group insurance benefits after three (3) months of continuous service.
• Four (4) personal days.
• On-site parking.
• Safety boot allowance.
• Occasional overtime opportunities.
• Permanent position with a reputable company in its industry.

Job requirements

• Excellent command of both French and English, spoken and written (English required approximately 80% of the time with English-speaking clients).
• Relevant experience in customer service, administrative support, or operations coordination.
• Ability to lift and handle loads of up to 45 lbs.
• Experience in inventory management or logistics is considered an asset.
• Good knowledge of computer applications and the Microsoft Office suite.