Broker Solutions Specialist – Atlantic Canada

Introduction

At Specialty Program Group Canada (SPG Canada), we are insurance entrepreneurs united by a bold vision: to aggregate strengths and deliver unmatched value as Canada’s largest Delegated Underwriting Authority Enterprise (DUAE).

We exist to satisfy insurance needs in our target markets faster, better, and even where others might not. We do this by uniting leading underwriting talent and specialty insurance brands under one coast-to-coast platform, delivering speed, service, and expertise at a national scale.

But what truly sets us apart is our people. At SPG Canada, you will be part of a collaborative, growing team that values innovation, professional development, and shared success. Our culture is built on entrepreneurial thinking, open communication, and a strong sense of purpose. We believe in empowering our employees to take ownership, contribute ideas, and grow their careers within a supportive and dynamic environment.

Our legacy MGA brands include Cansure, i3 Underwriting, Totten Insurance Group, Beacon, Anderson McTague & Associates, Mode, and Avro. Our value to our partners is further enhanced through our in-house claims management team, Specialty Claims Canada.

Together, we are building more than a market leader — we are building a place where talented professionals can thrive.

SPGCanada.ca

Job Overview

SPG Canada is growing its presence in the Atlantic region and we are looking for a Broker Solutions Specialist to join our Business Development team. This role is the bridge between our broker partners and the tools, products, and support they need to grow their business with us.

As our Broker Solutions Specialist in the Atlantic region, you will work directly with broker partners to drive adoption of our broker portal, promote our personal lines product offering, and champion SPG Canada as a unified, broker-first organization across New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland and Labrador.

This is a hybrid role based in our Dartmouth, NS or Saint John, NB office, with regular regional travel to broker offices, industry events, and SPG Canada meetings.

Responsibilities

Broker Portal Adoption

• Drive active usage of the SPG Canada broker portal across Atlantic broker partners through training sessions, one-on-one walkthroughs, and ongoing support
• Identify and address barriers to portal adoption, working with internal teams to resolve technical or process-related issues
• Track portal engagement metrics and report on adoption progress to the SVP, Business Development

Personal Lines Promotion

• Actively promote SPG Canada’s personal lines product suite to broker partners across the Atlantic region
• Develop and deliver clear, compelling product presentations tailored to the needs of Atlantic brokers
• Collaborate with underwriting and marketing teams to support product launches, campaigns, and regional initiatives

Broker Training and Relationship Development

• Design and deliver structured training programs for broker partners on SPG Canada products, systems, and workflows
• Build strong, trust-based relationships with broker principals, CSRs, and business development contacts across the region
• Act as a knowledgeable, reliable point of contact for broker questions, escalations, and issue resolution
• Coordinate and attend Atlantic broker association events, conventions, and industry tradeshows as a representative of SPG Canada

Team Collaboration

• Partner with the SVP, Business Development on regional strategy, broker segmentation, and training priorities
• Provide broker feedback and market intelligence to underwriting, marketing, and leadership teams

Qualifications and Characteristics

You’re a good fit if you have:

• Minimum 3–5 years of experience in the property and casualty insurance industry
• Demonstrated experience in broker training, business development, or a client-facing advisory role
• Strong understanding of broker workflows, insurance distribution, and digital tools used in the P&C space
• CIP, CAIB, or CRM designation is considered an asset
• Confident and engaging communicator, comfortable presenting to individuals and groups of all sizes
• Proficient in Microsoft Excel, Word, and PowerPoint
• Comfortable learning new technologies, including adoption and integration of Ai driven tools.
• Highly organized with strong time management and self-motivation
• Comfortable working independently in a remote/hybrid environment
• Valid driver’s license and access to a vehicle for regional travel
• Ability to travel by air and car across the Atlantic provinces as required

Why SPG Canada?

SPG Canada is a broker-first Delegated Underwriting Authority Enterprise (DUAE) bringing national scale and specialty expertise together under one trusted platform. Trusted by insurance brokers coast to coast, we are committed to delivering Speed, Service, and Expertise in everything we do.

This role is an opportunity to make a real and measurable difference for our broker partners in the Atlantic region — helping them work smarter, access better products, and experience what it means to partner with SPG Canada.

Benefits

• Dental care
• Extended health care
• Paid time-off
• RRSP match
• Vision care

Salary Range

The expected salary range for this position is from $60,000 - $85,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. SPG Canada and affiliated brands are proud to offer comprehensive benefit and total compensation packages which include extended health and dental benefits, disability insurance, RRSP matching, paid time off benefits, and a variety of potential bonus opportunities.

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