Description de posteAccenture Niagara is growing!
We have been named a Canada Top Employer for the last 13 years - come and find out why!
Did you know that our
Inside Sales Associates(Sales & Marketing)work on behalf of a top global social media company? We provide guidance and support to small and medium businesses already running digital marketing on our client’s platform - we help them grow their businesses every day!
We're seeking motivated candidates who enjoy taking on new opportunities! You don't need to be a Social Media expert to apply. Accenture provides comprehensive training and industry expertise to help our employees become trusted marketing advisors and support our clients with the highest confidence.
This role is located onsite at our St. Catharines office.
What sets us apart from other employers?
We offer a
$21.39 per hour
starting wage and a
$1000 sign-on bonus !
We offer full-time permanent positions with a
comprehensive total rewards package !
Potential to earn
sales bonus
in addition to regular earnings.
What can you expect from us?
Here are a few benefits you can expect when working with an exceptional team at Accenture:
Competitive hourly rate ($21.39 base to start)
NOC Code: 62100 (Teer Category 2).
A comprehensive total rewards package that includes health and wellness benefits (for you and your dependents), parental leave, paid personal time off, and retirement plan options.
Sign-on bonus of $1,000.
Potential to earn sales bonus in addition to regular earnings.
Shift premium for hours worked after 9:00pm, 7 days a week.
Possible Language premiums of $4/hour for bilingual customer inquiries via email, and/or calls. The language premium program is market driven and Accenture may amend, change, alter or discontinue this program at any time as market conditions warrant. To be eligible for the language premium, skilled individuals need to receive a passing score upon completing the standardized Accenture language testing and must be successfully staffed in the bilingual queues.
Full-time positions scheduled between 35 and 44 hours per week.
Flexibility to select your assigned schedule every month based on your performance.
Annual salary increases based on performance.
Recognition for individual contributions.
Spacious workstations with updated technology platforms and equipment.
Supportive environment for individual success and self-development through online courses.
Professional development including comprehensive paid training from 2 to 8+ weeks upon hire.
Extensive post-training coaching and support.
A sense of community! We pride ourselves on our inclusive, open, and engaging work environment with many active ERGs to participate in or support.
Ongoing opportunities to give back to the community supporting local causes and volunteer efforts.
Job Description Inside Sales
Digital Marketing professionalsbuild on a solid foundation in customer support, digital marketing expertise, and strong technology capabilities to support and guide small & medium businesses in their social media marketing efforts, both maximizing their personal capabilities and helping their businesses grow.
A professional at this position level within Accenture has the following responsibilities:
Demonstrate commitment to consultative sales in service of client goals
Manage a portfolio of high spending advertisers of small to medium-sized businesses to grow revenue with higher product savviness
Research and discover fundamental understanding of vertical(s)/market(s) industry and client business models
Identify sales opportunities and provide clients with tailored solution(s) to meet their goal(s)
Personalize client recommendations to suit varying needs, using vertical expertise
Improve clients’ experiences by consulting on optimal and appropriate product adoption
Proactively outreach (outbound calls) and reactively engage with clients over the phone and via email to frequently assess product performance and provide insights to optimize their advertisements and increase their investments
Demonstrate ability to build relationships with the creation of long-term marketing and sales strategies.
Expectation is to be consistent in exceeding your quarterly targets through high-volume outbound calling. Understanding customers’ business and advertising goals to capture and build market intelligence.
Develop expert working knowledge of Social Media advertising solutions (including measurement) and what impacts performance, identify trends and solve problems
Share ideas to improve ad products and the customer experience
Exhibit curiosity by actively teaching self and others. Staying updated on industry trends and competitors to position our advertising solution effectively in the market
You will be responsible for speaking with decision‑makers over the phone to increase the value of their online advertisements through optimization; with an aim to increase customer investment and/or increase the length of time that a customer will maintain their campaign.
Help them optimize what they are already running, reach their advertising goals, optimize their budget by understanding what is working, and offering advice by implementing solutions to help them see improved results and become more confident in using the platform.
Triage Support Issues of clients while still maintaining a strong relationship and meeting customers’ needs consistently.
Basic Qualifications
Sales Experience: At least 2 years sales experience in relationship sales, ad sales, digital marketing
Overall Work Experience: 4 Years Work Experience or 2 Years Work Experience if a graduate of Sales/Marketing Related Courses
High School Diploma or equivalent.
Preferred Qualifications
Prior inside sales experience with emphasis on both outbound and inbound calling
Prior quota-based sales experience with sales impact on performance, quota attainment, and promotion
Interest in expanding industry/vertical knowledge through training and certifications
Commitment to in-depth, structured sales training and processes
Flexible and quick learner, able to adapt to continuously evolving needs to help clients grow their business on the advertising platform.
Highly motivated with strong attention to detail and follow-through, eager to contribute to a collaborative team environment.
Ability to work creatively and analytically in a problem-solving environment.
Preferred Skill Requirements
Knowledge and understanding of digital marketing.
Experienced and excellent at building relationships and multi-touch cross/upselling over the course of a relationship.
Experience working with customers from North America.
Excellent listening, interpersonal, with a solutions mindset and passion for customer satisfaction.
Exceptional grammar, typing accuracy, and writing skills.
Professional sales skills with a strong phone presence, solutions mindset and helping nature.
Strong computer skills, specifically multitasking across multiple programs concurrently.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time employment, for roles that may be hired as set forth below.
The recruiting efforts for this position are intended to fill a brand new position.
The base pay range shown below is intended as a guideline to reflect the majority of offers for this role.
It does not represent a maximum limit - in some cases, actual compensation may exceed the range where appropriate.
Information on benefits is here.
Role Location Hourly Salary Range British Columbia/Ontario $21.39 to $21.39
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About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services - creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com
Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
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