UX/UI Content Designer

Are You Passionate About Shaping Clear, Accessible Digital Experiences? Are you a UX Writer / Content Designer with recent experience turning complex financial, legal, or technical rules into plain, user-centered microcopy? Are you seeking a 100% remote 1-year contract with a major national financial institution?

If so, we invite you to apply for this high-impact product design role!

Our client, a prominent national financial Crown corporation, is seeking a UX/UI Content Designer to support their digital product delivery teams. In this role, you will apply established enterprise UX content standards to customer-facing web applications, portals, dashboards, and self-service flows. You will collaborate closely with product designers, product owners, developers, accessibility partners, and translation teams to write interface copy that is clear, consistent, translatable, and fully accessible.

Advantages
100% Remote Autonomy (within Canada)
Collaborative modern environment
1-year contract stability

Responsibilities
- UX Copywriting & Content Delivery: Write, review, and refine interface content across digital flows, including CTAs, button labels, helper text, inline validation, error messages, empty states, notifications, and modals.
- Plain-Language Simplification: Translate complex financial, legal, eligibility, and operational requirements into clear, task-focused microcopy that helps users navigate seamlessly.
- Accessibility & Inclusive Design: Apply accessible content standards (accessible names, instructions, screen-reader link text, status messages) using governed naming libraries.
- Design System & Content Standards: Apply enterprise content guidelines and terminology standards to ensure consistency across product streams, escalating one-off exceptions when necessary.
- Multidisciplinary Collaboration: Embed within product teams to review Figma files, copy decks, Azure DevOps user stories, and acceptance criteria to spot content risks early.
- Bilingual Readiness: Draft clear English source copy that is translatable and resilient in responsive UI layouts, partnering with French review teams for conceptual parity.

Qualifications
- UX Content Experience: recent years of dedicated UX writing / content design experience for web applications, digital products, or portals.
- Product Delivery Track Record: Supported copy creation/review for a minimum of 2 digital products (labels, instructions, notifications, error states).
- Information Simplification: Successfully completed at least 2 projects simplifying complex financial, legal, technical, policy, or operational content into intuitive digital copy.
- Accessibility Integration: Applied accessibility standards (screen-reader labels, plain language, inclusive naming) on at least 1 digital product project.
- Cross-Functional Teamwork: Worked on at least 2 projects as part of a multidisciplinary product team (alongside UX designers, Product Owners, Developers, or Accessibility Leads). - Standards Application: Completed a project applying enterprise content style guides, design systems, or reusable UI content patterns.
- Assets & Preferred Skills: Experience in financial services, insurance, government, or regulated corporate environments.
- Experience supporting bilingual digital products and working with translation or localization partners.
- Hands-on experience working with Figma, Azure DevOps, and component-based design systems.

Summary
If you meet the above-listed criteria, register for a Randstad account online if you have not yet registered, and please apply directly online. We appreciate all applicants and those interested in this opportunity, however, only those with relevant experience will be considered.

We look forward to hearing from you!

Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures that must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.