Account manager Fastener and bolt industry

Are you a confident, self-motivated sales professional with direct experience in the industrial fasteners, bolts, or construction hardware industry?

Please note: Applicants will only be considered if they have prior experience in this specific industry.

Our client is a national leader specializing in manufacturing and distributing heavy-duty industrial and construction fasteners, including structural bolts, anchors, nuts, and screws.

In this role, you will take full charge of existing client accounts—handling incoming phone and email orders, processing purchase orders, and delivering top-tier service. There is no cold calling or walk-in traffic. We need someone who can work comfortably on their own day-to-day while staying closely connected with internal support teams across Canada.

Job Location: (Southeast Edmonton, near the Pylypow / Weir Industrial area)


Advantages
Competitive Pay: Starting at $60,000+ per year

Paid Time Off: 2 weeks of paid vacation to start.

No Cold Calls: Focus entirely on helping and growing active, established customer accounts.

Set Schedule: Permanent full-time daytime hours (Monday through Friday)

Great Team Support: Work independently at your desk in Edmonton while being backed by an established national operations network.

Responsibilities
Build strong, lasting relationships with current clients by managing their day-to-day needs.

Handle incoming client calls and emails, providing accurate pricing, product info, and order updates.

Enter and track purchase orders (POs) accurately using internal ERP software.

Reach out to quiet or inactive existing accounts to keep communication open and ensure their needs are met.

Coordinate closely with eastern support teams (including Quebec warehouse operations and Sales leadership) to make sure orders arrive on time.

Keep internal tracking tools, client accounts, and order records clean and organized.

Qualifications
Must-Have Industry Knowledge: Hands-on experience with industrial fasteners, bolts, anchors, or structural hardware is strictly required.

Proven Experience: At least 5 years of experience in inside sales, account management, or customer service.

Independent & Team-Minded: Able to take ownership of your work without constant supervision while staying in regular contact with eastern teams.

Tech-Savvy: Strong skills in MS Excel and experience using enterprise business software (ERP systems like P21 or Epicor).

Clear Communicator: Strong personality, great problem-solving skills, and the confidence to manage multiple requests in a fast-paced environment.

Summary
If you believe you are a fit for this role, please apply direcetly to this job ad
Please Note: Only qualified applicants that are being considered for this position will be contacted.At Randstad, we are your partner for talent, helping you build a career that offers fulfillment and balance. If this role sounds like your next great challenge, we invite you to apply today or connect with our specialized recruiters!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.