Lead the Conference Services team at a renowned luxury resort in Niagara Falls. This role demands exceptional leadership and strategic planning to exceed sales and profit goals while ensuring excellence in service delivery. As Director of Conference Services, you will oversee the events department, guiding team members and fostering long-term customer relationships. A minimum of five years' experience in luxury resort Catering or Conference Services is essential, with at least three years in a leadership role. Your ability to develop marketing plans and manage budgets will be key to success in this vibrant setting. Key Responsibilities: • Lead and manage the Conference Services department • Oversee event planning and execution with a focus on quality • Train and supervise staff to achieve sales objectives • Develop effective marketing plans to boost event bookings • Cultivate strong relationships with clients and partners Requirements: • Minimum 5 years in luxury resort Conference Services • 3 years in a senior management role • CMP designation or in process of obtaining • Excellent communication skills in English • Proficiency in Microsoft Word, Excel, and PMS software Harness your leadership skills and customer service excellence to drive success in the beautiful Niagara Falls resort. #J-18808-Ljbffr
Director of Conference Services Niagara Falls • Niagara Falls, Niagara Region, Canada
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