Technical Architect / Senior Technical Architect - PubSec (Canada)

Job Description

The Professional Services organization is focused on delivering Salesforce's world-class product and project offerings to ensure customers are getting the most out of the Salesforce Platform. We help customers accelerate their path to value with Salesforce, focused on making sure you’re set up for long-term success to tap into the full capacity of the Salesforce platform, fast. We help you plan your strategic roadmap and we make sure you are building Salesforce so that it’s easy to maintain and adapt down the road, minimizing potential technical debt.

Description

The Professional Services organization is focused on delivering Salesforce's world-class product and project offerings to ensure customers are getting the most out of the Salesforce Platform. We help customers accelerate their path to value with Salesforce, focused on making sure you’re set up for long-term success to tap into the full capacity of the Salesforce platform, fast. We help you plan your strategic roadmap and we make sure you are building Salesforce so that it’s easy to maintain and adapt down the road, minimizing potential technical debt. Our team is made up of thousands of the world’s leading Salesforce experts. We share our own 20 years of product best practices with your team and partners so that you have everything you need to achieve your goals.

Responsibilities

Salesforce Professional Services is looking for a Senior Technical Architect. You will be serving as a strategic advisor and Salesforce product and platform expert to the company’s largest, most complex enterprise customers. Here are some salient responsibilities the role entails:

• Serve as a trusted advisor to the client
• Identify and lead internal strategic initiatives to grow the consulting practice; serving as an active contributor to the community’s overall knowledge base and expertise
• Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value
• Work collaboratively and having very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking
• Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution
• Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners
• Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward
• Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs
• Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform

Minimum Requirements

• Public Sector industry experience
• 8+ years enterprise architecture or consulting experience
• 4+ years of experience leading Salesforce Core Projects
• Strong application design skills combined with strong data, integration, and security architecture skills
• Strong presentation skills. Able to effectively present and defend a point of view to a variety of audiences
• Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
• Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience
• A great listener with the ability to communicate with people in diverse roles
• Proven ability to analyze, design, and optimize business processes via technology and integration
• Resourceful and innovative thinker who can work through and solve problems
• Strong experience in Integration concepts, designs and patterns

Security Clearance

Security Clearance: This position requires the ability to obtain and maintain a Canadian Government Security Clearance. Candidates must be Canadian citizens — permanent residents are not eligible for this clearance level. Candidates are not required to hold an active clearance at the time of application or interview; however, the successful candidate must be a Canadian citizen and eligible to obtain clearance as a condition of employment.

• Reliability Clearance: Requires providing 5 years of verifiable work and residence history, generally from within Canada
• Secret Clearance: Requires providing 10 years of verifiable work and residence history, generally from within Canada

Required Qualities

• TRUST: Trusts the company’s core values; shows integrity, transparency, and reliability
• TEAM PLAYER: Proficient at collaboration and working with members of a team
• COMMUNICATOR: Speaks and writes with clarity, brevity, and purpose; explains the area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence

Preferred Requirements

• Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline. Equivalent demonstrable work experience in lieu of a degree will be considered
• Ability to convey and convince customers of best practices at various levels within a large organization
• Application design and development background
• Travel may be required and varies depending on the client requirements
• Strong Enterprise Architecture background would be favorable
• Strong Salesforce architecture credentials (e.g., Application Architect, System Architect, or progress toward CTA); full CTA certification is a plus
• Highly beneficial to have any Salesforce product certifications prior to joining:
  • Salesforce Certified Administrator
  • Salesforce Certified Advanced Administrator
  • Platform App Builder
  • Salesforce Certified Sales Cloud Consultant
  • Salesforce Certified Service Cloud Consultant

Preferred Qualities

• LEADERSHIP: Self-aware; proficient at building strong relationships
• THOUGHT LEADER: Strong point of view and executive presence. Confident, but not arrogant, a great storyteller.
• Experience with AI-powered development tools (e.g., GitHub Copilot, Cursor, Agentforce for Developers) and an understanding of their strengths and limitations.
• Experience leading a technical team or workstream, with a passion for mentoring and developing talent.
• Ability to build and maintain key relationships with C-level executives, senior technology leaders, and key decision-makers.
• Experience defining and delivering enterprise applications on the Salesforce Platform is a strong plus.

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