Senior Manager - Open Banking

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

As an integral member of CIBC’s Open Banking team and reporting to the Open Banking Chapter Lead/Director, the Senior Manager, Open Banking plays a pivotal role in shaping and executing the bank’s open banking capabilities. This position is responsible for ensuring that all initiatives are closely aligned with the strategic objectives and responsive to evolving market demands. The Senior Manager collaborates with various Lines of Business (LOBs) to develop and implement strategies, identify opportunities for growth and continuous improvement. You will be responsible to effectively engage with both internal and external stakeholders to build alignment and drive the successful rollout of open banking initiatives.

At CIBC, we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview

How You’ll Succeed

• Product management – Support the development, refinement , and communication of a a clear product vision and strategy for the open banking platform that aligns with organizational objectives and regulatory requirements. Drive assessment of market trends, customer needs, competitive analysis, and business value in order to prioritize features and enhancements. Support the creation and management of a detailed product roadmap, ensuring timely delivery and alignment with regulatory requirements, evolving business landscape and stakeholder expectations.
• Agile leadership - Proven ability to lead and work across teams, to support driving change, and achieve results within a complex organizational structure. Champion Agile Ceremonies to Drive Transparency and Alignment. Ability to navigate challenging situations diplomatically and tactfully, while maintaining focus on achieving business objectives. Encourage teams to deliver value incrementally, with frequent releases and feedback loops. Support retrospectives to identify actionable improvements, remove impediments, and adapt processes for optimal team performance. Work effectively across the team to support an empowered team that makes decisions within the agile framework. Support a culture where team members take ownership of deliverables, collaborate effectively, and are accountable for achieving sprint goals.
• Monitor Performance and drive continuous improvement – Support the establishment of key performance indicators (KPIs) to measure product success, client adoption, and market impact. Analyze platform usage data, industry trends, and customer feedback to identify opportunities for optimization and innovation. Lead initiatives for ongoing product enhancements, ensuring the platform remains competitive, secure, and compliant with evolving open banking standards.
• Lead cross-functional collaboration and stakeholder engagement - Facilitate and actively participate in core agile ceremonies such as Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives. Ensure these sessions foster open communication, clear goal setting, and alignment across cross-functional teams. Promote Continuous Improvement Through Iterative Delivery

Who You Are

• You can demonstrate 5 to 8 years of work experience in product management, strategic planning, and project management, preferably within the financial services industry. It’s an asset if you have a Certified Scrum Product Owner (CSPO) Certification
• You can demonstrate in-depth knowledge of Open Banking products, market trends, and the regulatory landscape.
• You can demonstrate experience delivering in an agile environment and manage incremental delivery to ensure business outcomes
• You can demonstrate exceptional business planning experience, business model development, and people change management.
• You embrace and advocate for change. You continuously evolve your thinking and the way you work in order to deliver your best. You have a forward-thinking mindset, always looking for new opportunities to define what's possible.
• You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.
• You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
• You look beyond the moment. You know what you do will make a difference today and tomorrow. You look for new opportunities to define what's possible.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
• Subject to plan and program terms and conditions

What You Need To Know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 18th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

• Agile Delivery, Agile Leadership, Agile Transformation, Agile Working, Application Programming Interface (API), Budgeting, Customer Journey Mapping, Data Analysis, Group Problem Solving, Operational Reporting, Process Reviews, Product Management, Regulatory Knowledge, Value Proposition Creation, Vendor Relationships

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