Data Coach

Job Title : Data Coach

Department : Operations

Salary : £36,050 – £41,200 per annum

Bonus Scheme : Cohort Success Bonus & Progression Bonus

Location : Head Office : Pioneer House, Morton Park, Darlington

(Opportunity to work in a hybrid model upon successful completion of your probationary period)

DBS Check Required : Yes

Who We Are

As an Ofsted Outstanding provider of apprenticeships within the IT, Tech, and Digital sector, we aim to make a difference to every learner and inspire them to succeed. Our mission drives everything we do, including ambitious growth plans, continued product innovation, and enhancing customer experiences to create life-changing opportunities and shape the Tech & Digital talent of the future.

If our mission and this opportunity resonates with you, we want to hear from you!

What’s the job?

As an Data Coach, you’ll use your experience, industry knowledge and the understanding of our apprenticeship programmes, learner journey and ways of working, to provide outstanding personal and professional guidance to our apprentices.

With robust support and training, you’ll be responsible for providing a first-class learning experience to help develop, encourage and motivate your learners to achieve their full potential both personally and professionally.

You will motivate and influence your own caseload of learners towards the successful and timely achievement of their apprenticeship, by developing their skills, knowledge and behaviours through a range of training days, workshops and quarterly reviews.

Role Responsibilities (include but not limited to) :

• To support Level 3 and Level 4 learners to build their portfolio of evidence in preparation for their end point assessment
• Manage a caseload of up to 42 learners through their apprenticeship by developing their skills, knowledge and behaviours through a range of training days, workshops and quarterly reviews
• To facilitate the delivery of technical workshops and personal development microteaches throughout the duration of the apprenticeship
• Evaluate and maintain high-quality standards of our apprenticeship programs, adhering to service and awarding body procedures. Collaborate with your IQA to ensure minimal rework and high accuracy.
• Establish and nurture strong relationships with learners, employers, and internal stakeholders, creating a supportive and collaborative learning environment.
• Track learner progress through 1 : 1 and group sessions using our SMART online classroom. Ensure regular contact to meet agreed milestones and manage off-the-job hours effectively.
• Effectively manage personal training plans to ensure our learners achieve timely
• Attend standardisation meetings as required by quality assurance and share learner progress
• Maintain accurate data management records and documentation, ensuring delivery and paperwork is compliant at all times
• Maintain and update knowledge, skills and occupational competence as required by the awarding body
• Support the growth of our apprenticeship provision

Essential Skills and Experience :

Desirable Skills and Experience :

Our Benefits

We’re passionate about you, your well‑being, your performance, your development, and your overall experience at Baltic.

Here are some Baltic benefits that you can look forward to :

A successful Data Coach will embody our core values :

By living these values, you’ll help shape a future‑ready workforce, build lasting relationships, and support every apprentice to achieve their full potential.

We welcome applications from candidates of all backgrounds. However, please note that we’re currently unable to offer visa sponsorship, so you’ll need to have existing right to work in the UK to be considered for this role.

#J-18808-Ljbffr