Some of what you will do:
Lead the operational backbone that makes enterprise planning and promo execution run reliably week to week. This role owns the merch ticketing/mailbox system, UAT and release readiness, IT enhancement intake for Merchandising, and the day-to-day execution of coupons and promo across all channels. The Manager ensures execution consistency, reduces errors, and accelerates speed to market — while building the scalable process maps and standard operating models that let the broader team scale.
Specifically, You Will:
Own, maintain and improve enterprise calendar updates.
Support the development and execution of annual, quarterly, and seasonal business plans.
Monitor progress against business objectives and escalate risks.
Assist with forecasting and scenario planning.
Lead cross-functional alignment across Merchandising, Marketing, Supply Chain, and Store Operations to ensure readiness.
Own UAT, pre-sale validation, and release readiness for Merchandising systems and tools.
Drive IT enhancement requests and system improvements on behalf of Merchandising.
Build and maintain scalable process maps and standard operating models.
Manage coupon execution, reporting, and update terms and conditions.
Manage and develop a small team of execution coordinators/analysts.
Some of what you need:
Post secondary education, preferably in Business Administration.
Strong knowledge of merchandising operations, promotional execution, and retail processes.
Demonstrated ability to develop SOPs, process maps, and standardized operating procedures.
Experience with UAT, system releases, and promotional/coupon platforms.
Minimum of 4+ years of progressive merchandising experience.
3-5 years previous management experience.
Office environment – Hybrid, with 4 days onsite in Richmond Hill, subject to the hybrid policy
Some of what you will get:
Health and Dental benefits
RRSP/DPSP
Performance bonuses
And more...
#MakeAnImpact
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
About the Team At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together. We are building an inclusive and diverse team Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.
#J-18808-Ljbffr
Manager - Merchandise Planning Execution & Operations Support • Richmond Hill, York Region, Canada
Transformation Workforce Modernization GTM Leader (Senior Principal).At Slalom, personal connection meets global scale.Our vision is to enable a world in which everyone loves their work and life.We... Voir plus
A leading online automotive retailer in Toronto is seeking a Strategy & Operations Manager to enhance business operations.This mid-senior level role requires analytical skills, strategic project ex... Voir plus
Become a vital part of Coach as an Assistant Manager for Field Visual Merchandising in Toronto.Drive impactful visual presentation strategies that resonate with customers.In this crucial role, you ... Voir plus
Manager, Waterfront Portfolio Strategy & Planning.CreateTO is shaping Toronto’s future through impactful real estate solutions.A City of Toronto agency, CreateTO works collaboratively with internal... Voir plus
Being a traditional bank isn’t our thing, so we challenge ourselves to get creative in providing innovative banking solutions for Canadians.How do we get there? With a talented team of inquisitive ... Voir plus
Month Assignment with Possibility of Extension.Technology & Operations / Innovation Management.Portfolio and project management experience.Strong business process transformation and continuous impr... Voir plus
Shape e-commerce success as an innovative E-Commerce Manager.Optimize sales channels, coordinate logistics, and manage key partnerships while fostering an agile hybrid work environment.As part of t... Voir plus
Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.A place where bold ideas are welcomed, hu... Voir plus
Clutch is building the largest wholesale and remarketing operation in Canada.In under three years, our wholesale business has grown from roughly 200 vehicles a month to over 3,000 - across auction,... Voir plus
We’re on a mission to reinvent the way people buy, sell, and own cars.Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everyw... Voir plus
Atlas Tools and Machinery is seeking a CXA-Merchandising Retail Operations Associate.Engage customers and manage inventory while upholding superb customer service standards.In this role, part of th... Voir plus
At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells.Our platform empowers millions of buyers and sellers in more than 190 markets around the world.... Voir plus
Mindshare is a global media agency network dedicated to forging a competitive marketing advantage for businesses and their brands.Mindshare is part of GroupM, which oversees the media investment ma... Voir plus
CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance.We started by revolutionizing incentive compensation management, and now we're expanding our platform to s... Voir plus
We are seeking a strategic and results-driven Product Manager, Inventory & Order Management to lead a high-performing team responsible for delivering innovative, scalable solutions across eCommerce... Voir plus
A full-service marketing agency is seeking an Account Coordinator in Toronto, Ontario.The successful applicant will collaborate with integrated teams, manage data entry, and assist in operational p... Voir plus
A leading supplier in industrial sales is seeking an experienced Account Manager to grow relationships within an established territory in Canada.This role is crucial for developing business opportu... Voir plus
A leading recruitment agency is seeking a Digital Merchandising Manager in Canada.The role involves executing the digital merchandising roadmap, leading e-commerce strategies, and collaborating wit... Voir plus
Shape the future of Jonas Club's Events and Activities as a Product Manager, focusing on delivering exceptional customer value and improved business outcomes.Embrace AI-driven methodologies to revo... Voir plus
An international e-bike company is seeking a Retail Store Manager for their Toronto location.The ideal candidate will possess strong leadership and customer service skills, with 3-5 years of retail... Voir plus
