Talent.com
RAMP InterActive
Deskside (Field) Technical Support SpecialistRAMP InterActive • Edmonton, Alberta, Canada
Deskside (Field) Technical Support Specialist

Deskside (Field) Technical Support Specialist

RAMP InterActive • Edmonton, Alberta, Canada
Il y a 4 heures
Type de contrat
  • Temps plein
  • Quick Apply
Description de poste
We are looking for a Full Time Contractor Technical Support Specialist that will assist staff with their IT needs at Silent-Aire Manufacturing (https://www.silent-aire.com). The ideal candidate will also have great troubleshooting abilities and attention to detail. This job is on-site in Edmonton/Nisku. You need to have your own vehicle and be prepared to drive to various office/warehouse locations as required.

Responsibilities Include:
  • Set up workstations with computers and necessary peripheral devices (routers, printers, etc.).
  • Check computer hardware (HDD, mouses, keyboards, etc.) to ensure functionality.
  • Install and configure appropriate software and functions according to specifications.
  • Develop and maintain local networks in ways that optimize performance.
  • Ensure security and privacy of networks and computer systems.
  • Provide orientation and guidance to users on how to operate new software and computer equipment.
  • Organize and schedule upgrades and maintenance without deterring others from completing their work.
  • Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc.).
  • Network cabling installs.
  • Maintain records/logs of repairs and fixes and maintenance schedule.
  • Identify computer or network equipment shortages and place orders.
  • Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS).
  • Perform network maintenance and system upgrades including service packs, patches, hotfixes, and security configurations.
  • Monitor performance and ensure system availability and reliability.
  • Monitor system resource utilization, trending, and capacity planning.
  • Provide Level 0/1 support and troubleshooting to resolve issues.
  • Work within established configuration and change management policies to ensure awareness, approval, and success of changes made to the network infrastructure.

Requirements Include:
  • Proven experience as IT Support Specialist or relevant position.
  • Hands-on experience with monitoring, network diagnostic, and network analytics tools.
  • Excellent diagnostic and problem-solving skills.
  • Excellent communication ability.
  • Outstanding organizational and time-management skills.
  • In-depth understanding of diverse computer systems and networks.
  • Good knowledge of internet security and data privacy principles.
  • Understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS).
  • Solid understanding of the OSI or TCP/IP model.
  • Degree, Diploma, or Certifications in the relevant fields preferred.
  • Your own vehicle.
  • USA Citizen.
  • Criminal Record Check.

Créer une alerte emploi pour cette recherche

Deskside (Field) Technical Support Specialist • Edmonton, Alberta, Canada

Offres similaires

Deskside Support Technician - Information Technology Services

MacEwan UniversityEdmonton, Division No. 11, CA
Permanent

MacEwan University is seeking a Deskside Support Technician for a full‑time continuing opportunity with the Information Technology Services department.Full‑time, 35 hours per week, MSU Band E (Step... Voir plus

 • Offre sponsorisée

HVAC Technical Support Specialist: Remote Role with Growth Potential

MideaEdmonton, Division No. 11, CA
Télétravail
Temps plein

Step into a rewarding role as a Technical Support Specialist focused on HVAC systems.This remote position allows you to utilize your hands-on knowledge in gas and refrigeration while making a real ... Voir plus

 • Offre sponsorisée

Technical Sales Specialist

Elementiam Materials & Manufacturing IncEdmonton, Division No. 11, CA
Temps plein

Robotics & Industrial Automation Sales at Elementiam.Modest base + uncapped commission.We build software that lets industrial robots work on real, variable parts.Using machine learning and 3D visio... Voir plus

 • Offre sponsorisée

Technical Support Specialist for MV Drives

BlackBerry Inc.edmonton, division no. 11, Canada
Temps plein

Join ABB as a Technical Support Specialist for Medium Voltage Drives, where you'll deliver exceptional customer service and technical support.Utilize your expertise to enhance customer satisfaction... Voir plus

 • Offre sponsorisée

Customer Support Specialist at Catalis

CATALISEdmonton, Division No. 11, CA
Temps plein

Catalis is seeking a Customer Support Specialist in Edmonton for an 8-month maternity leave contract.Be the first line of support in addressing customer technical inquiries.In this role, you'll be ... Voir plus

 • Offre sponsorisée

Technical Support Specialist MV Drives

ABBEdmonton, Division No. 11, CA
Temps plein

At ABB, we help industries run leaner and cleaner—and every person here makes that happen.You’ll be empowered to lead, supported to grow, and proud of the impact we create together.Join us and help... Voir plus

 • Offre sponsorisée

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausBeaumont, AB, CA
Télétravail
Temps plein +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Voir plus

 • Offre sponsorisée

Online Survey Participant: Work Remote and Earn Up To $25 Per Survey

Earn HausBeaumont, AB, CA
Télétravail
Temps plein +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Voir plus

 • Offre sponsorisée

Sr. Deskside Technician

Stefanini, IncEdmonton, Division No. 11, CA
Temps plein

Deskside Technician, Edmonton, AB.Stefanini is a full‑service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastr... Voir plus

 • Offre sponsorisée

Specialist Solution and System Integration - Technical

Global Talent Alliance, CanadaEdmonton, Division No. 11, CA
Temps plein

Specialist Solution and System Integration - Technical.Job Openings Specialist Solution and System Integration - Technical.About the job Specialist Solution and System Integration - Technical.Job a... Voir plus

 • Offre sponsorisée

Complete Online Surveys For Cash (Up to $25/per)

Earn HausBeaumont, AB, CA
Temps plein +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Voir plus

 • Offre sponsorisée

Deskside Specialist - L1- L3

Compugen IncEdmonton, Division No. 11, CA
Temporaire

We are seeking a skilled and customer‑focused Deskside L2‑L3 Support Specialist to provide end‑user, deskside, and infrastructure support across a dynamic enterprise environment.The successful cand... Voir plus

 • Offre sponsorisée

Sales Support Specialist

SoneparEdmonton, Division No. 11, Canada
Temps plein +1

At ABB, we help industries run leaner and cleaner—and every person here makes that happen.You’ll be empowered to lead, supported to grow, and proud of the impact we create together.Who We Are? Driv... Voir plus

 • Offre sponsorisée

Customer Support Specialist: Zendesk Pro, Fast Resolutions

ArsenaultEdmonton, Division No. 11, CA
Temps plein

A customer service-focused company in Canada is seeking a Customer Service Representative to manage calls and tickets effectively.The ideal candidate will build sustainable relationships through co... Voir plus

 • Offre sponsorisée

Flowserve Sales Support Specialist

Sihi PumpsEdmonton, Division No. 11, CA
Temps plein

Drive customer satisfaction as a Sales Support Specialist at Flowserve.Focused on enhancing sales processes and collaboration, this role requires a proactive approach to customer service and data m... Voir plus

 • Offre sponsorisée

Remote Call Center Specialist — Customer Support (Canada)

MCIEdmonton, Division No. 11, CA
Télétravail
Temps plein

A leading Business Process Outsourcing company is seeking Remote Call Center Representatives to offer outstanding customer support from home.Responsibilities include answering customer inquiries an... Voir plus

 • Offre sponsorisée

Remote Technical Support Specialist (Customer Care)

BIS Safety SoftwareEdmonton, Division No. 11, CA
Télétravail
Temps plein

A dynamic software company located in Toronto is seeking a Customer Service Representative to provide remote technical support and outstanding service.The ideal candidate has at least 2 years of cu... Voir plus

 • Offre sponsorisée

Data Center OFCI Integration Expert

Bird Constructionedmonton, division no. 11, Canada
Temps plein

Lead OFCI integration efforts at Bird's data center projects.Ensure all critical systems are delivered and fully operational for commissioning.As the OFCI Integration Lead, you will manage the tech... Voir plus

 • Offre sponsorisée

Deskside Technician II

Stefanini North America and APACEdmonton, Division No. 11, CA
Temps plein

Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk supp... Voir plus

 • Offre sponsorisée

Anovia NG911 Support Specialist Remote

Anovia Inc.Edmonton, Division No. 11, CA
Télétravail
Temps plein

Be part of Anovia's mission as a Remote Emergency Call Handling NG911 Support Specialist.Help essential services by supporting their emergency call handling platforms from anywhere in Canada.You wi... Voir plus