Operations Manager, Priority Patient Transfer Service

Description

Priority Patient Transfer Service i s hiring an Operations Manager for our Non Emergency Medical Transport division In Ottawa Ontario.

Your Role :

Reporting directly to the General Manager Priority Patient Transfer the Operations Manager is responsible for the day to day activity of two main locations Ottawa and Kingston. The Operations Manager will track Key Performance Indicators be the first point of contact for the customer ensure efficiency and effectiveness and provide leadership and direction to operations team in each location.

Primary Responsibilities

1. People Management

• Directs the activities of staff ensuring ongoing work quality monitoring workloads and ensuring activities continue to be managed during staff vacation / sick leaves
• Monitors performance of staff providing work direction coaching and feedback determining methods and procedures to be used resolving problems identifying opportunities for development and training and providing performance review input
• Monitors employee engagement and implements process for improvement

2. Operations

3. Vehicle Reporting

4. Customer Service

Requirements

Your Profile :

Benefits

The Perks :

Sounds like you Apply today with your up to date resume and cover letter.

Voyago is committed to provide accommodation for individuals with disabilities throughout the recruitment process. Accommodations are available upon request of the internal or external applicant. If you require an accommodation due to a disability for an interview please notify Human Resources directly to make appropriate arrangements when contacted for an interview.

We thank all applicants however only those under consideration will be contacted

Required Experience :

Manager

Key Skills

Customer Service,ABAP,Apps,Electronics Engineering,Large Account Management,Client Services

Employment Type : Full-Time

Experience : years

Vacancy : 1