Security Operations Specialist II

Req Id: 431236

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.

At Bell, cybersecurity experts like you know that new technologies and evolving threats are making cybersecurity more complex and challenging than ever before. You will help to solve some of the most complex security challenges that exist today.

You’ll probe systems for weaknesses, monitor networks for breaches, and respond to incidents. You will be part of the best cybersecurity team in the country, with advanced threat detection and network defences to keep consumers and businesses safe. Be part of making Canada more secure.

Summary

We are seeking a Network Security Operations Specialist with hands‑on experience and strong troubleshooting skills, along with Operational Support excellence to join the Bell Media Network Operations team. The position requires a self‑motivated individual who has a high degree of initiative, dependability and ability to work with little supervision while managing multiple projects, and can prioritize, meet deadlines, and find ways to improve on day‑to‑day activities

This candidate must have strong organizational skills to interact with Business and Technology stakeholders, including vendor partners, and be able to execute using open/agile methodologies for support and secure implementation of new media technologies and solutions.

Key Responsibilities

• Monitor, support, and maintain network security infrastructure.
• Troubleshoot network, security, and operational issues.
• Manage incidents, problems, service requests, and change requests.
• Coordinate with internal stakeholders and external vendors to resolve technical issues.
• Support the deployment and secure implementation of new technologies and solutions.
• Assess and communicate risks affecting network and security services.
• Ensure compliance with security best practices, network segmentation, and firewall standards.
• Support enterprise security services such as patching, endpoint protection, encryption, PKI, and Active Directory.
• Analyze recurring issues and implement sustainable solutions.
• Automate repetitive operational tasks using scripting and automation tools.
• Maintain documentation for incidents, procedures, configurations, and changes.
• Contribute to continuous improvement initiatives and operational excellence.
• Participate in on‑call rotations and provide 24/7 operational support coverage.Collaborate with cross‑functional teams to maintain service reliability and security.Support network and security infrastructure upgrades, maintenance, and lifecycle activities.

Critical Qualifications

• A candidate with a solid grasp of the data networking and best practice security principles.
• Someone with strong problem‑solving, analysis and deduction skills.
• A candidate with an agile approach who supports continuous improvement.
• A resource who is able to identify, record, document and categorize incidents, problems, service and change requests.
• A team player who can define, establish and convey their vision about potential risks to services and who can adapt to evolving infrastructure.
• Someone who, through teamwork, can breakdown and resolve process/system problems and provide a modular and easily sustainable solution.
• A transformational agent who will challenge the status quo and seek for higher level of service excellence.
• A candidate with well‑honed communication abilities, solid writing skills, a strong sense of priorities, and tolerance to stress (A good sense of humour is an asset!).
• A resource who participates with their team to provide 24/7 coverage.

Preferred Qualifications

• University degree in telecommunications, computer science or equivalent.
• Excellent understanding of an enterprise environment relating to security such as patch management, endpoint security programs, client health and securing operational workflows.
• Strong understanding of Enterprise Security Services including Patching, Anti‑Virus/IPS, Encryption, PKI, Active Directory,...
• In‑depth knowledge of legacy and IP networks including advanced protocols in Routing (BGP, OSPF, MPLS) and Switching (STP, MLAG, VSS, VPC).
• Familiarity in Broadcast technologies is an asset such as PTP, SMPTE 2110, SRT encode/decode, Multicasting for Audio & Video, etc.
• Experienced with network & security devices e.g., Fortinet, Cisco, Palo Alto, F5, Juniper, Arista, etc., and knowledgeable with security zoning, network segmentation and firewall/DMZ principles that keeps the network secure.
• Familiar with Git repository and scripting tool such as Ansible with intent to automate reoccurring tasks.

Adequate knowledge of French is required for positions in Quebec.

Additional Information

Position Type: Management

Job Status: Regular - Full Time

Job Location: Canada : Ontario : Toronto

Work Arrangement: Hybrid

Application Deadline: 08/09/2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work‑life balance, Bell offers flexibility in work hours based on the business needs.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well‑being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, ON, Toronto

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