Staff Software Engineer (Developer Productivity)

About the Role

We're hiring a Staff Software Engineer with strong engineering fundamentals, hands-on experience building AI solutions, developer tooling, and automation to make AI a practical, measurable part of how teams build and ship software.

What You’ll Do

• Design and build internal tools, automations, and integrations that remove friction from daily engineering work.
• Own and improve core developer workflows: local development environments, code review, testing, CI/CD, and release processes.
• Instrument developer toolchains to measure cycle time, build reliability, deployment frequency, and other engineering effectiveness signals.
• Build and maintain shared templates, plugins, CLI tools, and guardrails that make common engineering patterns repeatable and safe.
• Evaluate and integrate new tools, including AI-assisted development tools, based on measurable impact to team velocity and code quality.
• Partner with engineers, leads, and managers to identify bottlenecks and improve how teams collaborate and ship.
• Define best practices for scalable, measurable developer tooling across the SDLC.

What You’ll Bring

• 5+ years of software engineering experience, operating at a senior or staff level.
• Hands‑on experience building AI solutions such as agents, LLM‑powered workflows, or similar, beyond isolated prototypes.
• Experience building internal developer tools, workflow automation, or platform capabilities used by multiple teams.
• A track record of operationalizing AI tools across an engineering org.
• Strong grasp of developer productivity, SDLC workflows, and engineering enablement.
• Experience with telemetry, instrumentation, or analytics for workflow behavior and adoption.
• Strong hands‑on scripting and automation skills.
• Experience with CI/CD, cloud infrastructure, and modern engineering toolchains.

Nice to Have

• Hands‑on experience with Claude Code, Cursor, or similar AI coding tools.
• Experience designing agentic systems, prompt engineering, or LLM orchestration frameworks.
• Experience building CLIs, developer portals, reusable templates, or self‑service platforms.
• Observability tooling (Datadog, Sentry, Prometheus, Grafana, Kibana, or New Relic).
• Kubernetes, AWS, Terraform, and microservice‑based systems.
• Must be based in Vancouver

Pay Range

$131,000 — $164,000 CAD

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C‑Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we’re building the future with people who think boldly and move fast. Whether you’re designing systems that leverage large language models or part of a team reimaging workflows with AI, you’ll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

Learn more atdiligent.com or follow us on LinkedIn Facebook

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programsto name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability –to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected towork onsite at least 50% of the time. We believe that in‑person engagement helps drive innovation, teamwork, and a strong sense of community.

We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See alsoDiligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.

At Diligent, we recognize the value of a diverse global workforce. Visa sponsorship may be available for select positions based on business needs and specific role requirements. Sponsorship decisions are evaluated on a case‑by‑case basis, and eligibility should not be assumed for all opportunities.

Please find the link to our candidate privacy policy here: https://www.diligent.com/legal/candidate-privacy

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