Casual Program Services Worker (Porter)

The Opportunity

The primary responsibility of the Program Services Worker is the delivery, set-up, preparation, service, and clearing of program space and coffee/snack services for meetings, events, special functions, and programs at Banff Centre. The Program Services Worker also responds to various physical requests from other departments such as office moves, piano moves, assisting artists, and other duties as needed to provide exceptional customer service.

Roles and Responsibilities

Reporting to the Manager, Program Services, below are some key accountabilities:

• Ensuring the correct and complete set up and preparation of program space required for each day as outlined in the banquet event order
• Transporting (either by foot or by service vehicle), moving, and the physical set-up of tables, chairs, dance floors, risers, and other equipment required for meetings' coffee/snack services, special functions, and events
• Ensuring prompt and efficient delivery and service of all food and beverage items required for meetings either by foot or by driving a Banff Centre service vehicle
• Maintaining the cleanliness of all program areas including classrooms, meeting spaces, storage closets, and storage areas before, during, and after program activity

Qualifications and Educational Requirements

• Approximately one year of experience working in a similar role
• Organized, efficient, and able to effectively budget time to complete many different tasks
• Able to work independently and as part of a team
• Demonstrates superior customer service skills

Special Requirements

• Due to the nature of the job, this position requires the candidate to be available to work a flexible, irregular schedule and weekends
• Physical stamina and the ability to lift and carry heavy equipment up to 80 pounds is required
• This position requires a valid license to drive in Alberta

Employment Terms & Benefits

• In accordance with CUPE 4318, this is a unionized, casual support staff position
• This position pays $20.85 per hour working up to 35 hours a month on an on call/as needed basis
• Benefits of working at Banff Centre are:Professional DevelopmentStaff cafeteria and restaurant discountsOnsite fitness facility at a discounted rate - first month free for new staff!