What you will be doing:
Conduct stakeholder interviews, workshops, and focus groups with staff and potentially community members
Review existing systems, processes, workflows, content, and data sources
Develop a current state assessment and future state vision
Identify existing and anticipated learning content, including courses, videos, handbooks, templates, toolkits, and related resources
Document content ownership, governance, privacy, retention, stewardship, consent, attribution, and reuse requirements
Define learner, administrator, and community collaborator use cases
Document current state and future state workflows
Gather and document functional and non functional requirements
Define the minimum viable product and identify capabilities that may be deferred to future phases
Assess reporting, analytics, personalization, assessment, recommendation, and learning pathway requirements
Evaluate existing platforms and determine whether they can be reused, configured, extended, or integrated
Identify platform gaps, constraints, APIs, exports, and interoperability requirements
Evaluate potential learning management systems, resource libraries, and related web based solutions
Recommend a target platform approach and supporting architecture
Identify implementation risks, assumptions, dependencies
What you must have:
Demonstrated experience leading complex business analysis and discovery engagements
Strong experience gathering and documenting functional and non functional requirements
Experience facilitating stakeholder interviews, workshops, focus groups, and user mapping sessions
Experience conducting current state and future state assessments
Experience defining minimum viable products and phased implementation roadmaps
Experience evaluating learning management systems, content management platforms, resource libraries, or similar digital platforms
Strong understanding of system integration, APIs, interoperability, data flows, and target architecture
Ability to translate stakeholder needs into clear business and technology recommendations
Excellent research, facilitation, analysis, documentation, and report writing skills
Business Analysis certification such as CBAP, CCBA, or equivalent is preferred
Salary/Rate Range: $90.00 to $110.00 per hour
Thank you for your interest in this opportunity. If you are selected to move forward in the process, we will contact you directly. If you do not hear from us, we encourage you to continue visiting our website for other roles that may be a good fit.
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