Job Summary
We are seeking an experienced Liability Claims Adjuster for a permanent, direct hire opportunity in downtown Hamilton, ON. This role is ideal for a claims professional with strong bodily injury claims experience, litigation file management expertise, and the ability to evaluate liability, negotiate settlements, and drive files toward effective resolution.
This is a hybrid position with a stable Monday to Friday schedule and the opportunity to work in a professional insurance environment known for supportive leadership, collaborative teams, and continued career development. The organization offers strong employee programs, including benefits, vacation, RRSP matching, annual bonus potential, and support for continuing education.
The successful Claims Adjuster will manage moderate to complex liability claims, provide high-quality service to brokers and clients, and use sound judgment to make timely, well-supported claims decisions.
Key Responsibilities
- Investigate, evaluate, negotiate, and resolve moderate to complex liability claims within delegated authority.
- Conduct and coordinate loss investigations, gather accurate information, assess coverage, and evaluate liability and damages.
- Establish, document, and maintain appropriate loss and expense reserves, adjusting reserves as claim exposures evolve.
- Manage claim inventory, diary systems, pending files, and litigation-managed claims to ensure timely file progression.
- Select and manage external counsel, independent adjusters, and third-party experts as required.
- Prepare large-loss reports and provide clear, timely claim updates to brokers, clients, internal teams, and other stakeholders.
Compensation and Benefits
- Salary range: $70,000 to $95,000 per year.
- Permanent, direct hire position.
- Hybrid work arrangement, with 3 days per week required in office.
- Downtown Hamilton, ON location.
- Schedule: Monday to Friday, 8:30 a.m. to 4:30 p.m.
- Excellent benefits and vacation package.
- RRSP matching program.
- Annual bonus.
- Continuing education support.
Claims Adjuster • HAMILTON, ON
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