Bilingual Customer Support Specialist / Lead (Mandarin & English)
Positions Available: 2–3
Location: Remote (Canada)
Support Level: Tier 1 (with potential translation support and Lead duties)
Hours of Operation: TBA (flexibility required)
Position Overview
We are seeking highly skilled, bilingual professionals fluent in Mandarin and English to join our customer support team for an upcoming project launching in late August 2026. These roles require exceptional communication skills, strong customer‑service instincts, and the ability to support callers with patience, clarity, and professionalism.
Candidates must be comfortable in a call‑centre environment, able to de‑escalate challenging interactions, and consistently deliver a supportive, solutions‑focused experience.
Key Responsibilities
What You Bring
Additional Assets
Technical Requirements
Computer
USB headset
Smartphone for two‑factor authentication
Antivirus software with regular scans
Webcam for interviews, training, and meetings
VPN use is not permitted
Internet
These requirements ensure secure access, system compatibility, and high call quality.
Project Details
Remote (Mandarin & English) Bilingual Customer Support Specialist / Lead • Orangeville, Ontario
Select how often (in days) to receive an alert:.Central Ontario FS, a division of GROWMARK, Inc.We are driven to deliver innovative solutions to help improve the profitability of our customers and ... Voir plus
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.... Voir plus
Hello! We are a family located in Stayner, Ontario, and we are looking for a dedicated nanny to join us starting August 31st.Our boys will be around 7 months old and around 8 years old at that time... Voir plus
Superprof is Canada's tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest community ... Voir plus
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Voir plus
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Voir plus
Cedar Heights is looking for caring, enthusiastic, energetic, and professional individuals to work with children, adolescents and adults within our homes located in Mono, Orangeville, Tottenham, St... Voir plus
OMVE Americas is growing!We operate in an international, innovative environment with a close-knit and informal company culture.From our Milton (Ontario) location, we support customers across the Am... Voir plus
Discover The System Surveoo That’s Helping Newbies Earn Daily.Turn your free time into daily earnings by answering simple surveys.No product or tech skills needed.Join For Free And Start Earn... Voir plus
Management Consultant / Business Strategy Specialist.AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such ... Voir plus
Quality Assurance Manager: Medical Cannabis.Our client is a geographically diversified cannabis group that operates within Health Canada’s Access to Cannabis for Medical Purposes Regulations and di... Voir plus
Cronos Group is an innovative global cannabinoid company with international production and distribution across five continents.Cronos Group is committed to building disruptive intellectual property... Voir plus
Take charge of digital campaigns as a Social Media Manager with Success Human Resource Centre in Lavender.This role empowers you to manage and enhance various social media platforms.In this permane... Voir plus
Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share.Here’s a quick glance of who we are and the impact you could ... Voir plus
Start earning money fast and be your own boss.Instacart is a leading retail enablement platform that works with grocers and retailers to transform how people shop.Instacart’s platform helps people ... Voir plus
Value Buds is one of Canada’s largest cannabis retailers, with stores across B.Alberta, Saskatchewan, Manitoba, and Ontario.Value Buds has a simple mission: deliver compelling value to cannabis con... Voir plus
