Concierge

Overview
At KPMG in Canada, our people bring their unique perspectives to Canada's most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a difference.

An enthusiastic and dedicated individual is required for an Office Services Concierge/Administrative Assistant at our Halifax office. The successful candidate will work in a professional environment providing support to the office, planning in-office internal and client events and execution thereof, fulfilling catering requests and covering for reception, as directed by the Office Manager.

What you will do
Event and Meeting Planning and Execution

• Plan in office and out of office internal and client experience events
• Coordinate all planning activities and preparations for meetings and events (Catering, space rentals if needed, space set up, all necessary office preparations, etc)
• Assist with our Conference Floor's A/V needs and provide A/V support to internal, client and external meetings (training provided).
• Perform related duties such as serving food and alcoholic beverages during cocktail receptions.
• Arrange catering and refreshments (including water and coffee) in meeting rooms and clean up after meetings and events.
• Maintain a listing and accounts with key catering, food service and beverage vendors
• Be the main point of contact with catering, food service and beverage vendors
• Clean up from meeting and events and arrange office to pre-office and event state

Daily Office Activities

• Set up and dismantle meeting rooms and training rooms daily.
• Ensure the cleanliness of meeting rooms and KAFE and Kitchenette, through daily spot checks.
• Clean coffee machines, ice machines and refrigerators.
• Occasionally wash dishes.
• Ensure equipment is functioning properly and clean, including dishwashers, refrigerators, and ice machines.
• Perform administrative tasks as required, including ordering and inventory management.
• Maintain and re-stock first-aid kits monthly.
• Assist with print jobs, scanning, etc.
• Back-up with coding invoices in payable system (Coupa).
• Primary back-up to receptionist.
• Ensure cleanliness and organization of common areas of the office
• Other administrative duties, as required.

The Firm's activities may occasionally require employees to work beyond their scheduled daily or weekly hours in order to perform the duties necessary to successfully carry out their responsibilities, and employees agree that they are willing to meet this requirement.

What you bring to the role
• Proactive and takes initiative to do what needs to be done for events, meetings and daily office operations
• Have a keen eye for detail and provide ideas on how to improve the meeting preparations and event planning to ensure a meaningful experience for staff and/or clients
• Excellent customer service and interpersonal skills
• Customer service experience (Server, Barista, Conference Services, Event Planning and Management, etc.).
• Professional attitude and approach are a prerequisite
• Excellent organizational skills, strong attention to detail, and commitment to quality
• Ability to prioritize work and to work under pressure to meet strict deadlines
• Discretion and the ability to handle confidential material appropriately
• Basic A/V skills and/or a keen willingness to learn
• Timely in responding to inquiries and requests and willingness to escalate where appropriate
• Demonstrated initiative to resolve client issues where appropriate
• Knowledge of Excel, Word, and Outlook software (an asset).
• Availability to work mornings, afternoons, and evenings based on operational requirements.
• Punctuality and reliability.
• Must be able to work with all levels of professional staff.
• Uniform is required for the position and will be provided - black attire (pants and top)

Providing you with the support you need to be at your best
Our Values, The KPMG Way
Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process
At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG's Employee Relations Service team by calling 1-888-466-4778.

AI Usage
Weembrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or surfacing relevant qualifications. However, no hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly. AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG's Trusted AI framework.

We believe technology should empower human judgment, not replace it. It's one of the many ways we're delivering on our vision of being a technology-first, people-driven firm.