Talent.com
Digital
Account Director / Client Services & Delivery LeadDigital • Toronto, ON, CA
Account Director / Client Services & Delivery Lead

Account Director / Client Services & Delivery Lead

Digital • Toronto, ON, CA
Il y a 11 jours
Type de contrat
  • Temps plein
  • Télétravail
  • Quick Apply
Description de poste


We're looking for an experienced Account Director / Client Services & Delivery Lead who thrives in a fast-moving agency environment.

You'll serve as the primary strategic partner to key clients while leading delivery across multiple accounts, ensuring projects are properly scoped, executed efficiently, and delivered to the highest standards. This role combines client leadership, delivery management, operational excellence, and commercial growth.

Requirements

Responsibilities

  • Own executive-level client relationships and serve as the primary strategic advisor.
  • Lead delivery across multiple retainer accounts from planning through execution.
  • Coordinate multidisciplinary teams across Digital Marketing, SEO, Paid Media, Web Development, Design, Email & CRM.
  • Manage project scope, priorities, timelines, budgets, and resource allocation.
  • Improve internal processes and operational workflows.
  • Ensure consistent quality across all client deliverables.
  • Identify account growth opportunities and contribute to client retention.
  • Partner directly with agency leadership to scale operations.

Requirements

  • At least 5–10+ years in a digital marketing, advertising, or creative agency.
  • Proven experience managing enterprise or mid-market client accounts.
  • Experience leading cross-functional digital teams.
  • Strong project and delivery management skills.
  • Excellent stakeholder management and executive communication.
  • Comfortable discussing SEO, Paid Media, Content Marketing, Web Development, Email Marketing and Analytics.
  • Experience with Asana, ClickUp, Monday.com, Jira or similar PM platforms.
  • Ability to work during US Central Time business hours.
Créer une alerte emploi pour cette recherche

Account Director / Client Services & Delivery Lead • Toronto, ON, CA

Offres similaires

Account Director, Client Experience

Weber ShandwickToronto, Canada
Temps plein

AgencyWeber ShandwickJob FunctionCommunications and PRJob SubfunctionPublic RelationsJob Description Weber Shandwick is more than a leading global PR agency – we’re an engagement agency and we’re w... Voir plus

 • Offre sponsorisée

Director, Client Solutions - $155,000 - $210,000 A Year

Alloy.AiToronto, Canada
Temps plein

Director of Client Solutions to oversee client success managers.Drive customer value, manage executive relationships, and ensure team success in a fast-growing SaaS startup. Voir plus

 • Offre sponsorisée

Client-Focused Account Director Role

DexterraToronto, ON, CA
Temps plein

Become a key leader at Dexterra Group as an Account Director specializing in client relations and operational excellence.Oversee janitorial services and manage project P&L effectively.As the Accoun... Voir plus

 • Offre sponsorisée

Technical Client Engagement Director

TELUS Digitaltoronto, on, Canada
Temps plein

Welcome to TELUS Digital — where innovation drives impact at a global scale.As an award‑winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunicat... Voir plus

 • Offre sponsorisée

Client Director - C$130,000 - C$150,000 A Year

ArctiqToronto County, Canada
Temps plein

Drives sales and profitability for IT solutions, manages client relationships, and identifies new market opportunities. Voir plus

 • Offre sponsorisée

Lead Client Delivery Manager - C$68,000 - C$94,000 A Year - Remote

MicroserveNorth York, Canada
Télétravail
Temps plein

Leads client delivery for managed services, managing relationships, overseeing a team, and ensuring service alignment with client expectations and company standards. Voir plus

 • Offre sponsorisée

Strategic Accounts Lead — Client Delivery & Growth - C$65,000 - C$115,000 A Year

Leading Communications AgencyToronto, Canada
Temps plein

Account Supervisor to manage client interactions, ensure project success, lead client objectives, and mentor junior team members in a communications agency. Voir plus

 • Offre sponsorisée

Director, Client Services — Transfer Agent Leader - C$65,000 - C$85,000 A Year

Odyssey Trust CompanyToronto County, Canada
Temps plein

Oversees client services, manages inquiries, ensures organized client information, and coordinates shareholder meetings. Voir plus

 • Offre sponsorisée

Delivery Director – Managed Services - C$170,000 - C$230,000 A Year

EpamNorth York, Canada
Temps plein

Lead managed services delivery operations, focusing on strategy, team leadership, process optimization, and client satisfaction.Drive innovation and enhance service offerings. Voir plus

 • Offre sponsorisée

Associate Director, Client Services - $97,500 - $125,000 A Year

Cardinal PathToronto, Canada
Temps plein

Oversees client services, strategic direction, and revenue growth for digital analytics clients, managing teams and fostering client relationships to drive business outcomes. Voir plus

 • Offre sponsorisée

Client Director

MarksToronto, ON, CA
Temps plein

Marks is a consumer experience agency creating engaging moments across the entire brand spectrum - from brand design and packaging to content and consumer connections.Rooted in a deep understand of... Voir plus

 • Offre sponsorisée

Digital Delivery Lead: Client-Focused & Impact-Driven

NascentToronto, Ontario, Canada
Temps plein

A digital product development firm based in Toronto is seeking a Project Manager who excels at managing projects and fostering strong client relationships.You will ensure effective team collaborati... Voir plus

 • Offre sponsorisée

Account Director

T&PToronto, Ontario, Canada
Temps plein

As an Account Director, you are a strategic partner who works alongside our strategy team to translate client vision into meaningful consumer journeys.You have proven experience managing teams, fos... Voir plus

 • Offre sponsorisée

Director for Global Client Onboarding

ScotiabankToronto
Temps plein

As the Director for Global Client Onboarding, lead initiatives focused on KYC and AML compliance across Global Banking & Markets from Toronto, Canada.Elevate onboarding standards through process in... Voir plus

 • Offre sponsorisée

Account Director, Client Strategy (Remote Canada) - $150,000 - $200,000 A Year - Remote

DirectiveNorth York, Canada
Télétravail
Temps plein

Account Director needed to manage client relationships, drive retention, and develop growth strategies for B2B SaaS and tech companies. Voir plus

 • Offre sponsorisée

Director, Client 360 - C$100,500 - C$147,400 A Year

MUFG Investor ServicesToronto, Canada
Temps plein

The Director will build client relationships, manage service delivery, and oversee profitability within MUFG Investor Services, focusing on client satisfaction and operational efficiency. Voir plus

 • Offre sponsorisée

Director-Track Consulting Lead: Executive Client Delivery

Insight GlobalToronto, ON, CA
Temps plein

A prominent consulting firm located in Toronto, Canada is seeking a Senior Consulting Manager (Director Track) to oversee major client engagements and relationships.This role is for a top-performin... Voir plus

 • Offre sponsorisée

Enterprise Unit Account Director Role

Clever Digital MarketingToronto, ON, CA
Temps plein

Take charge at Clever Digital Marketing as an Account Director for the Enterprise Unit, located in Montreal, QC or open to remote applicants.Manage high-budget accounts with confidence and clarity.... Voir plus

 • Offre sponsorisée

Senior Account Director - Client Engagement

CoegiToronto, Ontario, Canada
Temps plein

Senior Account Director - Client Engagement (Canada).Coegi is a marketing force multiplier built on collaboration, innovation, and data‑driven agility.Rather than operating as a traditional vendor,... Voir plus

 • Offre sponsorisée

Client Success Director, Enterprise Delivery - $106,400 - $139,650 A Year

Long View SystemsEast York, Canada
Temps plein

The Client Success Director will lead service delivery teams, manage projects, and ensure client satisfaction within the IT consulting firm. Voir plus