Enterprise Applications Support Engineer (EDI/MFT)

Job Description

What is the Opportunity?

Join SEAS (Shared Enterprise Application Services) team as an Enterprise Applications Support Engineer (EDI/MFT), to manage, support, and optimize our enterprise file transmission and B2B integration platforms. The ideal candidate will have strong technical expertise in Seeburger Business Integration Suite (BIS), managed file transfer (MFT), and EDI/B2B communications to ensure reliable, secure data exchange between internal systems and external trading partners.

What Will You Do?

• Platform Management & Support Maintain 99.9%+ uptime of the Seeburger BIS platform (MFT, EDI, API Gateway) through daily monitoring, troubleshooting, and SLA-driven issue resolution.
• Trading Partner Management Onboard and maintain external partners by configuring protocols (AS2, SFTP, FTPS, HTTP/S), managing certificates, and resolving transmission issues.
• System Configuration & Development Design and maintain platform infrastructure through message mapping, workflow automation, custom scripting (JavaScript, BeanShell, PowerShell), and data validation.
• Security & Compliance Manage SSL/TLS certificates, ensure regulatory compliance (PCI-DSS, HIPAA, GDPR), and respond to security incidents.
• Monitoring & Optimization Set up monitoring dashboards, analyze performance metrics, generate reporting insights, and resolve bottlenecks to maximize efficiency.
• Documentation & Process Improvement Create runbooks and SOPs, maintain change logs, identify automation opportunities, and optimize workflows for productivity gains.
• Collaboration & Project Support Partner with cross-functional teams on platform upgrades, migrations, disaster recovery planning, and mentoring initiatives.

What Do You Need to Succeed?

Must-Have:

• Bachelor’s in computer science/IT (or 3+ years equivalent experience), with proficiency in scripting (PowerShell, Python), SQL, and networking/security fundamentals (TCP/IP, SSL/TLS, firewalls)
• 2+ years managing MFT or EDI/B2B integration platforms, with strong knowledge of X12, EDIFACT, AS2, and SFTP
• Strong analytical and troubleshooting abilities with proven cross-functional teamwork skills

Nice-to-Have

• Experience building complex workflows using Python, JavaScript, or PowerShell
• Familiarity with AWS/Azure and modern APIs (SOAP, REST)
• Knowledge of PCI-DSS, GDPR, CISSP, or CompTIA Security+

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Leaders who support your development through coaching and managing opportunities.

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• A world-class training program in financial services.

#LI-Post

#TECH PJ

Job Skills

Big Data Analytics, Critical Thinking, Decision Making, Industry Knowledge, Machine Learning (ML), Software Engineering, Software Product Design

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-06-09

Application Deadline:

2026-08-11

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.