Software Engineering Manager

Title: Software Engineering Manager

Reports to: Sr. Director of Software Engineering, Resupply

Team Scope: Leads a team of software engineers responsible for delivery, operations, quality, and modernization of key Resupply platform capabilities.

Role Type: First-line engineering manager with strong technical judgment, people leadership, and delivery ownership across a production system environment.

Brightree is seeking a Software Engineering Manager to lead a team responsible for building, operating, and modernizing core Resupply platform capabilities. This role combines people leadership, delivery accountability, technical judgment, and close partnership with product and cross-functional stakeholders to deliver reliable, scalable, and high-quality software that solves meaningful customer and business problems. The successful candidate will build a high-performing engineering team, improve execution predictability, influence technical direction, and help the organization adopt modern software delivery practices—including automation, observability, secure development, and the appropriate use of AI‑assisted engineering tools—that create measurable value. This is a first-line engineering management role for a leader who can coach and grow engineers, translate strategy into actionable plans, manage delivery and operational risk, and collaborate effectively across product, architecture, security, and operations. You should bring strong technical judgment, a bias for clarity and accountability, and the ability to balance speed, quality, reliability, and long-term maintainability. We are looking for a leader who can raise the bar on engineering excellence, foster a healthy and inclusive team culture, and guide practical modernization efforts across both product capabilities and the software development lifecycle. You will succeed in this role if you are equally strong in people leadership and execution, can influence technical decisions without needing to be the sole architect, and know how to introduce modern engineering practices—including AI‑enabled workflows—responsibly and pragmatically.

Responsibilities

• Lead, coach, and develop a team of software engineers through clear expectations, regular feedback, career development, and effective performance management.
• Own delivery and operational outcomes for the team’s product and service areas, including roadmap execution, release readiness, service health, reliability, and continuous improvement.
• Drive predictable execution by managing planning, prioritization, dependencies, delivery risk, and trade‑offs in partnership with product and cross‑functional stakeholders.
• Promote strong engineering practices across system design, code review, test strategy, incident learning, and documentation to improve maintainability, quality, and delivery confidence.
• Partner with senior engineers and architects to influence technical direction, modernization, scalability, resilience, and long‑term system health within the team’s domain.
• Build a deep understanding of customer and business needs, and help the team translate those needs into practical, high‑impact technical solutions.
• Support a culture of operational excellence by improving observability, incident response, root‑cause learning, and production readiness practices.
• Own software quality outcomes by establishing pragmatic approaches to automated testing, release validation, defect prevention, and engineering accountability.
• Promote modern developer productivity practices, including responsible use of AI‑assisted engineering tools for coding, testing, documentation, and workflow automation, while maintaining high standards for security, maintainability, and correctness.
• Evaluate practical opportunities to apply AI/ML‑enabled capabilities where they can improve product value, operational efficiency, or internal engineering effectiveness, and partner with the right specialists when deeper expertise is needed.
• Hire and retain high‑caliber engineers, strengthen team composition over time, and create an environment where collaboration, inclusion, accountability, and continuous learning can thrive.
• Communicate decisions, risks, and progress clearly to engineers, peers, stakeholders, and leadership.

Qualifications and Experience

• Bachelor’s degree in Computer Science or a related field, or equivalent practical experience.
• 8+ years of software engineering experience, including experience building and operating production systems.
• 3+ years of experience leading, coaching, and developing software engineering teams.
• Strong technical foundation in architecture, system design, API design, and distributed systems, with the ability to guide engineers in improving code quality, testability, and long‑term maintainability.
• Experience designing, delivering, and operating cloud‑native applications in any major cloud provider.
• Experience with Microsoft development technologies, including .NET and .NET Core, with a solid background in designing and delivering APIs and services using ASP.NET; able to provide technical leadership and sound judgment in modern application development within the Microsoft ecosystem.
• Experience leading teams in environments that use CI/CD, automated testing, release management, and modern deployment practices.
• Experience with production operations, observability, incident response, and continuous improvement practices for service reliability and supportability.
• Ability to work effectively across product, architecture, security, operations, and peer engineering teams to align technical execution with business outcomes.
• Strong communication, organizational, and decision‑making skills, with the ability to provide clarity in ambiguous or fast‑moving environments.

Preferred Skills/Experience

• Extensive experience in AWS and its services is preferred but not required.
• Experience modernizing legacy applications, services, or workflows in a cloud‑first environment.
• Experience delivering software that incorporates AI‑enabled capabilities, or partnering effectively with specialists to evaluate and implement practical AI‑driven features that solve clear customer or business problems.
• Experience introducing or leading responsible use of AI‑assisted engineering tools—such as code generation, test acceleration, documentation support, or workflow automation—to improve developer productivity while maintaining strong standards for quality, security, and maintainability.
• Experience with modern JavaScript frameworks such as React is a plus.

Benefits

This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life insurance; AD&D; short‑term and long‑term disability insurance; sleep care management; RRSP; Employee Stock Purchase Plan (ESPP); Employee Assistance Program (EAP); tuition assistance; flexible time off; 11 paid holidays plus 3 floating days; 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.

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