Quality Assurance and Compliance Monitoring Specialist, Civil (Americas)

Join CAEs Civil Aviation Quality Assurance & Compliance Monitoring team and play a key role in ensuring the highest standards of safety quality and regulatory compliance across training centers throughout the Americas.

As a Quality Assurance & Compliance Monitoring (QACM) Specialist you will help maintain and continuously improve CAEs integrated Safety Quality Assurance and Compliance Monitoring framework by conducting audits supporting regulatory compliance activities evaluating the effectiveness of corrective actions and driving continuous improvement initiatives.

Working closely with training center leadership regulatory authorities the other Montréal-based QACM Specialist and the broader Americas QACM team you will contribute to a consistent and harmonized approach to quality assurance and compliance monitoring across CAEs Civil Aviation network. Your work will directly support operational excellence regulatory compliance customer confidence and the continuous improvement of our training operations.

Description

Quality Assurance & Compliance Monitoring

• Plan conduct and report Quality Assurance and Compliance Monitoring audits in accordance with the approved Compliance Monitoring Program and Global Audit Plan
• Verify compliance with applicable regulatory requirements corporate standards customer requirements and internal procedures
• Identify non-conformities assess risks and support the development implementation and verification of corrective and preventive actions
• Conduct follow-up reviews to verify the effectiveness of corrective actions and sustained compliance
• Support continuous improvement initiatives to enhance operational effectiveness quality performance risk management and regulatory compliance

QACM System Oversight & Regulatory Compliance

• Support the maintenance and continuous improvement of Quality Management Systems (QMS) and Compliance Monitoring Systems (CMS) across assigned Civil Aviation training centers
• Assist with National Aviation Authority (NAA) regulatory audits inspections certification activities and responses to regulatory findings
• Support the maintenance of regulatory approvals and certification compliance for assigned areas
• Maintain audit records compliance documentation performance metrics and monitoring data within approved quality systems
• Contribute to the development and monitoring of QACM performance indicators and objectives

Regional Collaboration

• Collaborate closely with the Montréal-based QACM Specialist and other members of the Americas QACM team to ensure consistency and harmonization of Quality Assurance and Compliance Monitoring activities across the region
• Coordinate audit planning reporting activities corrective action follow-up and continuous improvement initiatives across multiple training centers
• Share best practices lessons learned and regulatory developments to support a unified regional approach to quality assurance and compliance monitoring
• Participate in regional working groups governance meetings and quality initiatives

Stakeholder Engagement & Reporting

• Coordinate and communicate with internal stakeholders customers OEMs and regulatory authorities on Quality Assurance Compliance Monitoring and Safety matters
• Support local governance meetings by providing QACM performance updates compliance trends and status of corrective actions
• Assist in root cause analysis activities and ensure appropriate corrective and preventive actions are established and monitored for effectiveness

Training & Continuous Improvement

• Support the delivery of Quality Assurance and Compliance Monitoring awareness and training activities
• Support cross-functional Quality Assurance Compliance Monitoring and Safety Management initiatives
• Provide guidance to operational stakeholders on audit readiness compliance monitoring and quality management practices
• Promote a proactive culture of quality compliance and continuous improvement throughout the Civil Aviation business

Minimum Qualifications

• Experience identifying non-conformities evaluating risks and supporting corrective and preventive action processes
• Demonstrated experience conducting audits assessments inspections compliance monitoring activities or quality management reviews in aviation or another highly-regulated industry
• Ability to interpret regulations standards procedures and policies and assess compliance against established requirements
• Strong analytical and problem-solving skills including the ability to perform root cause analysis and develop practical recommendations for improvement
• Proficiency with Microsoft Office applications and standard business systems
• Excellent written and verbal communication skills in both French and English. Proficiency in English is required for this position as it involves collaborating with international teams presenting results to global stakeholders and working with technical and regulatory documentation in English

Preferred Qualifications

• Ability to travel domestically and internationally (about 10%)
• Strong written and verbal communication skills with the ability to engage effectively with stakeholders at all organizational levels
• Demonstrated ability to collaborate across teams and influence continuous improvement initiatives
• Experience within an Approved Training Organization (ATO) Flight Training Organization (FTO) simulator training center airline aviation maintenance training organization ATC or aviation operations environment
• Experience working within a Quality Management System (QMS) Compliance Monitoring System (CMS) Safety Management System (SMS) or equivalent governance framework
• Qualified Internal Auditor or formal auditing certification/training
• Experience supporting external audits regulatory inspections certification activities or customer audits
• Experience with quality compliance workflow or issue-management systems such as Centrik JIRA Q-Pulse Enlighten SAP QM or similar platforms
• Knowledge of aviation regulatory requirements (FAA TCCA EASA ICAO)
• Experience supporting multi-site regional or international operations
• Ability to manage multiple priorities work independently and maintain attention to detail in a dynamic environment

Benefits

• Group Insurance
• Telemedicine Employee and Family Assistance Program
• Employee Stock Purchase Plan
• Group RRSP
• CAE Pension Plan/Defined Benefit Plan
• Sabbatical Leave
• Flex Time
• Enhanced Parental Leave

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About CAE

At CAE our mission is clear: to help make the world a safer place. For nearly 80 years weve driven innovation in simulation training and mission readiness to support critical operations worldwide. By leveraging advanced technologies we empower our customers to operate smarter faster and more sustainably. Join a purpose-driven organization where bold ideas are encouraged collaboration drives progress and your growth fuels our shared success.

Position TypeRegular

Equal Opportunity & Accommodations

CAE is committed to providing equal opportunities to all applicants regardless of race nationality color religion sex gender identity or expression sexual orientation disability neurodiversity veteran status age or other characteristics protected by law. We encourage applicants who may not meet every qualification to apply. Reasonable accommodations are availablecontact your recruiter or email if needed.

Data Privacy

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As part of our process we may use AIsupported tools to help review applications with human decisionmaking at every step. CAE thanks all applicants for their interest. However only those whose background and experience match the requirements of the role will be contacted.

Required Experience:

IC

Employment Type : Full-Time
Experience: years
Vacancy: 1